[Resolved] Kraftly — new fancy sunglasses black hd vision uv protective sport goggles with case

[email protected]

from Ongole, Andhra Pradesh

Nov 17, 2018

Address: Guntur, Andhra Pradesh, 395013

I wont receive my money. I ordered new fancy sunglasses. My order number is[protected]. My refund order number is #[protected]. I ordered one model but u send me another model. Already i tell u this information. I return my order. As my wish u take ur order sunglasses.in august ur courier boy will take ur product but i am not receive my money still now. Please return my money as early as possible. My account details is bondili chandra sekhar singh, state bank of india. My account number-[protected]. Ifsc code - sbin0012681.
Andhrapradesh, guntur, chuttugunta branch.

Please send me reply as early as possible. Thank you.

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Dec 24, 2018

Complaint marked as Resolved

Kraftly customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Kraftly Customer Care's response Dear Customer,

We regret the inconvenience faced by you.

We would like to update you that refund of Rs. 545 was already processed on your SBI Bank Account. ARN # 05404618240012154824564.

We request you to check the statement again and if refund transaction is not found you need to contact your bank and file a dispute / chargeback against this transaction.

Thanks & Regards,
Team Kraftly

Verified Support

Nov 19, 2018

Kraftly Customer Care's response Refund of Rs. 545 was processed on 27th Aug. 2018. Please validate with your bank statement / passbook and do not rely on bank notifications over mobile.