[Resolved] Kraftly — wrong product send

 
2 Reviews
Howrah, Howrah District, West Bengal, India
 Banerjee Rakesh on Sep 29, 2018
This has reference to my order No.[protected] dated 27/09/2018. This is inform you that I have received one parcel of Minu Suits Salwar Suits Sets blue colour . But My choice Yellow Colour Minu Suits Salwar Suits Sets, company wrong packed send me Blue colour Minu Suits Salwar Suits Sets. Company cheated by me, Please refund my money of Rs.780/- my account.

Regards.
Rakesh Banerjee

wrong product send
wrong product send
wrong product send
Complaint marked as Resolved Nov 2, 2018

Complaint Status


[Oct 01, 2018] Kraftly customer support has been notified about the posted complaint.
Verified Support
Kraftly Customer Care's response, Oct 01, 2018
Dear Rakesh,

We apologize for inconvenience caused to you.

Reverse pickup is already arranged for the return of your order. Once we receive the return, we will get back you refunded.

Regards,
Kraftly Support
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

As per order no.[protected] new fancy wood cotton men formal shirt XL size is not fit for me. Pleas return and send XXL size with same color shirt.

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    Kraftly - wrong product send