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I am also facing the same issue... as per ksfe rule they only need original documents for the past 13 years. i have all that but they are asking an original document before 48 years. Its already irrecoverably lost. KSFE is cheating people by asking this kind of things I am going to file a case.
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I am an NRE customer of 7 yrs in Ksfe Taliparamba branch in Kannur as in chitty and Fd amount currently have send a lot email to renew my Fd and new upcoming Onam chittiy but regret to inform you that no responses. Is this Ksfe restricted NRE customer to renew Fd or chittiy join even I call and got the answer they will respond. It's quite surprise
having the same experience with KSFE Pravis Chitti, First they rejected property documents, and then I put a gold deposit. its been two weeks they haven't updated the deposited details, Now they haven't picked up my call, and when i send emails no response.