[Resolved] Kutchina / Bajoria Appliances — kutchina stanza chimney | |||
Dear sir, I have purchase the kutchina stanza chimney 29.04.2014. But it is very unfortunate that your service center 67/7 college road, howrah-711103 is not doing the job of repair/replacement of switch (Box) since 31.08.2018 vide complain no-c71/8 dated 31.08.2018 till now. Therefore i am facing great problem in my kitchen for non functioning of my chimney since long time due to your service center. It is further for your information that your said service center not received the phone and attend the complain in time for since last 4 years of my experience with your service center even annual maintenance contact with them. This is their common way of functioning. With thanks Yours faithfully Sisir kumar gangopadhyay Vill - santinagar, p. O - sapuipara Dist-howrah-711206 [protected]@gmail.com (M) [protected] Was this information helpful? | |||
Nov 1, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number:[protected]. Regards Team Kutchina Verified Support Sep 28, 2018 Kutchina / Bajoria Appliances Customer Care's response We have arranged for the spares and technician would visit you for the job on[protected]. Kindly get back to us for any further feedback or assistance.Regards, Team Kutchina Verified Support Sep 28, 2018 Kutchina / Bajoria Appliances Customer Care's response As per our records, the job is done at your place satisfactorily. We request you to please get back to us for any further feedback or assistance.Regards, Team Kutchina | |||
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