[Resolved] Kutchina / Bajoria Appliances — titan chimney light fake price.

Tarunankush

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700061

Dear executive
I have purchased a kuchina titan chimney hich was bought on[protected] from royal associate. My amc is from royal appliaces. My chimney light is damaged and i have to buy it from the royal appliances but when i asked for the price of the lamp, they said the price is rs.1250. But the approx price of the lamp is rs. 450 whn i have called the customer care of kuchina. Now please tell me what is the actual and real pice of the lamp is. When i have asked the royal appliances for why this high price is, thy told that the high price will be for extra service charge. But if i have done amc then why this service charge is.

Please resolve this issue as fast as possible because i have to buy the lamp urgently.

Thanking you

Regards
Tarun mondal
[protected]
[protected]

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Sep 23, 2018

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2018

Kutchina / Bajoria Appliances Customer Care's response Hello Mr. Tarun,

Please accept our sincere apologies for the inconvenience caused. First of all, we would request you to please buy Kutchina products from our exclusive stores only so you will not face any difficulty in future. You will get the authorized stores list in our website https://www.kutchina.com/our-presence and visit your nearest store.
Regarding your current AMC package and lamp price, we request you to call our toll free number[protected] for faster solution. Similarly you can email us at [protected]@kutchina.com with proper documents.

Regards
Team Kutchina