Kyazoonga.com Complaints & Reviews

Confirmation ID: [protected]-KZ38501
Refund of Cricket Match Tickets booked online
I had booked 4 tickets on Kyazoonga.com for the India England worldcup Cricket Match to be played on 27th February 2011 at Eden Gardens Calcutta. Subsequently the Match got shifted to Bengaluru and hence Kyazoonga gave 2 options of REFUND/EXCHANGE to the existing ticket holder. I opted for the REFUND of tickets on February 05th, 2011. Kyazoonga had mentioned that the refund will be processed in 3/4 weeks. It has been more than 4 weeks and i havent heard anything from them. I have tried to contact them many times but the customer care number doesn't work. Several Mails to them are also unanswered. No body is picking up the call center number also. I require your help on the above matter.
Name: Akash Lohia
Contact number [protected]
Email: Akash.[protected]@gmail.com

Hi,

I and my colleagues had booked cricket match tickes through kyazoonga.com for India Vs Ireland match on 6th March 2011 to be played in Bangalore.

We did not receive any tickets till date. Also, we followed up on Calls and email but no reply at all.

Request you to please help us getting our money back. Below is the confirmation details.





Dear Customer


Woohoo! Your booking has been confirmed!

Thank you for purchasing your tickets to the ICC CWC 2011. Enjoy the match!

Confirmation ID: [protected]-KZ[protected]




Match: India vs Ireland

Venue: M. Chinnaswamy Stadium

Delivery Type: Courier


Date: Mar 6, 2011 at 14:30

Ticket Details:

Category Quantity Price Per Ticket Total Amount

West Block High Level || A Stand[protected]


Shipping Address: Hemang Patel
70, Narsihdham Society,
Behind The Mother's School,
Iskcon Temple Road, Gotri Road,
Vadodara
390021
91 - [protected]

Courier Charge: INR 75.00



Total Tickets Price: INR 4000.00

Service, Bank Charges and Taxes: INR 485.32

Total Amount Payable: INR 4560.32



Shipping of tickets will commence closer to the date of the event. Please watch the Ticket Updates section for latest updates.
Your courier will be sent to the above address.
The address you have provided is final and cannot be changed.


Should you have any question regarding your transaction, please email us at [protected]@kyazoonga.com.

Dear Sir,

I had tried to book 2 tickets for India and England Match (match dated 27.02.2011) on 25.02.2011 around 10.30pm.

First time when I tried to book two tickets transaction was failed. I mean it shows communication error.
So, again second time I tried to book and transaction became successful and i got confirmation ID also.

Where as in my Credit Card statement the amount is deducted for both failed and successful transaction.

I got successful transaction and confirmation only once, but erroneously amount deducted two times from my account. It is therefore, I request you kindly please arrange to refund the amount Rs.2803/- .

I sent mail to customer service regarding this but till now I am not received any reply from kyazoonga.

thank you for understanding,

Yoursfaithfully,

Prabhushankar.ml

I had tried to book six tickets for the Bryan Adams concert in Delhi, The transaction when attempted failed but the amount was credited to my account. Subsequently when crosschecked Citibank confirmed that kyazoonga had accepted payment. What would be the procedure to get a refund ? Kyazoonga does not respond to any query and the contact numbers do not work.

Regards
Mukesh Nema
AHCS, AF
Air Force Station Palam
New Delhi-110010
[protected](R)
[protected]
[protected] (O)

I had booked 4 tickets on Kyazoonga.com for the India England worldcup Cricket Match to be played on 27th February 2011 at Eden Gardens Calcutta. Subsequently the Match got shifted to Bengaluru and hence Kyazoonga gave 2 options of REFUND/EXCHANGE to the existing ticket holder. I opted for the REFUND of tickets on February 07th, 2011. Kyazoonga had mentioned that the refund will be processed in 3/4 weeks. It has been more than 4 weeks and i havent heard anything from them. I have tried to contact them many times but the customer care number doesn't work. Several Mails to them are also unanswered. I require your help on the above matter.
Name: Harshad Ravindra Vartak
Contact number [protected]
Email: [protected]@gmail.com

I had booked 3 tickets for the movie from the website KYAZOONGA.COM. In my first attempt, after the transaction was made, the website displayed error stating that the tickets were not booked. Therefore, I made another attempt and this time it got booked successfully. I immediately received a confirmation sms. After I reached the cinema hall, I receive another sms with a different booking ID. At this time, I realised that there are 2 set of tickets that has got booked. I enquired about this with the manager at the cinema hall however as this was done online, I was asked to lodge a complaint online. I have sent email to KYAZOONGA.COM however there was no reply from them. I called the customer care however did not receive any response from them. I am sure, this is how these websites/services rip off their customers and make money.

I sumedha mahajan, tried to book a ticket for Brayan Adam concert to be held in Hyderabad on 16 feb 2011. I paid through online SBI bank. The amount(1599) was deducted from my account but no ticket was booked and a error message came. The message was-"We are unable to process your request for the card details submitted. Please use another card or an alternative payment option to complete the transaction".
I tried calling kyazoonga website but i was always kept on waiting. I send them emails but no response came.I contacted Avenues India Pvt ltd, who are responsible for online payment to kyazoonga. They said that the transaction was complete and provided me order No. To this i told them about the error message and told that no tiket was booked.
So they told me that i should quote this order no to kyazoonga and they will make the refund( talked to Avenues India Pvt.Ltd on 14 feb 2011).

Its been over 2 weeks but no response came from kyazoonga.com
Kindly help

ref No for the failed transaction- IG40086997
Order No[protected]

Sumedha mahajan
[protected], [protected]
[protected]@gmail.com

I booked two tickets on feb 7 via kyazoonga for the Bryan Adam's concert. The transaction failed but only after the money was debited from my account. I sent a mail the same day to their customer service requesting a status on how the money would be credited back to me.

I havent got a reply till date. I even tried calling their helpline numbers about a hundred times. They are either always busy or get disconnected after an automated voice says that "you wil be transferred to the next available operator"

I booked 5 tickets for the IPL match last year in the month of April. However, when I entered my CC details, it gave a Server error that the Server is not responding at the moment but the money was deducted. I never got the service from their side and neither did they refund the amount to my account.

Looks like a fraud site.