Kyazoonga.com Complaints & Reviews

I have booked 3 tickets fifa u-17 world cup india 2017 online purchase of rs.718.00 dt.26'aug'17 at saturday 7.47pm. — ticket conf. Id. Is[protected]; rs.4.18 dt. 15' sept.'17 at friday 3.17 pm. — ticket conf. Id. Is[protected] and rs. 4.18 dt. 25' sept.'17 at monday 2.17 pm. — ticket conf. Id. Is[protected] at kyazoonga thru sbi bank debit card. But not delivered till now. I am realy heavy mental shocked! If kyazoonga can not delivery fifa u-17 world cup india 2017's tickets, please you are requested to arrange my three tickets at the earliest as the possible. If it doesn't possible then arrange refund with interest my money immediately. Please action this case. Thanking!

I booked and payments debited three tickets fifa u-17 world cup india 2017's dt. 26' august and two tickets 25' september. My tickets confirmation id. Is[protected],[protected] &[protected]. But not delivered at the time. I am realy shocked! If kyazoonga can not delivery fifa u 17 world cup 2017's tickets. Please you are requested to arrange my 3 tickets at the earliest as the possible. But it not possible then refund my money immediately. Please! Action this case; thanking!

I have purchased 2 tickets for FIFA U 17 WORLD CUP ( 3rd place & Finals)which is scheduled to be held on 28 th october 2017 at 17:00 hrs.But no email has been received form your end for collecting tickets till date.My confirmation id is - [protected]-KZ[protected].
you are requested to arrange my 2 tickets at the earliest.
Yours faithfully
(SOUVIK MAITY)

I have booked 4 tickets (Amount 358 inr) for the fifa u17 world cup on 25.07.2017 at 8:41 pm. Due to some technical problem the transaction ended with '500 technical problem' but the amount has been deducted from my account. I am attaching both the technical error details and my transaction details. This is completely unethical and unlawful to deduct the money when your transactions are failing. Please refund my money immediately.

My credit card was debited twice for cpl tickets purchased for the match on[protected]. I did two transaction but my credit card was debited three times. Attached is a screenshot of the payments being debited from my account. I did not authorize the payment for USD$271.13. I would greatly appreciate having this matter resolved at the quickest time possible. Also attempts have been made to contact your 24x7 hotline but it was to no avail. I am very dissatisfied with this because I usually use your website to purchase my tickets and this is the first time.I have ever encountered any problems like this.

I have booked 4 tickets (Amount 518 inr) for the fifa u17 world cup on 07.07.2017 at 8:41 pm. Due to some technical problem the transaction ended with '500 technical problem' but the amount has been deducted from my account. I am attaching both the technical error details and my transaction details. This is completely unethical and unlawful to deduct the money when your transactions are failing. Please refund my money immediately.

Mail id - ani. Dit. [protected]@gmail.com

I have today bought 2 fifa u-17 world cup ticket for final in kolkata venue from online fifa website on 7th july. But at the end due to some complete fault of the company kyazoonga i am seeing that my money has been debited but i haven't got the tickets. I have called several times to customer care but yet to get my money back. I have updated them to refund my money but after that no responce. Ammount deducted rs. 318. Transaction remark "vin/kyazoonga /[protected]/0" from icici bank.

I have today bought 3 fifa u-17 world cup ticket for final in kolkata venue from online fifa website. But at the end due to some complete fault of the company kyazoonga i am seeing that my money has been debited but i haven't got the tickets. So. Please help at the earliest. (The company's server is constantly showing to be down). It had occurred at the time of 8.39 pm. I am very much aghast at this incident and as an indian citizen, i expect that stringent action will be taken duly.

I have recently bought a fifa u-17 world cup ticket for kolkata venue from online fifa website. But at the end due to some complete fault of the company kyazoonga i am seeing that my money has been debited but i haven't got the tickets. So. Please help at the earliest. (The company's server is constantly showing to be down). It had occurred at the time of 10:06 and the transaction number is othpg 005243 kyazoonga new delhi. I am very much aghast at this incident and as an indian citizen, i expect that stringent action will be taken duly.

I tried to purchase 3 tickets, but your website said card declined. I tried a second, again declined. I rang both credit card companies, who say both transactions were approved. I have received nothing from you, but assume I am being billed for 6 tickets. I'd be grateful if you would investigate this, and cancel the second transaction, and email me accordingly. I need to be able to print off the tickets.
My email [protected]@hotmail.com
Yours
Alastair Mitchell

I paid Rs 15864 for my IPTL tickets. They marketed the event showing Roger Federer and Serena Williams face on their website. In the end, Roger and Serena both dint turn up for the event, and this update was announced only 2 days before the event after people had already booked flight and hotel tickets. Now they are only returning 15000.Why should i let go of my 864 bucks plus flight and hotel charges ? This is criminal deception on the part of kyazoonga.
My email-id is harish.[protected]@gmail.com. If they dont do anything about it soon, i will take legal action against kyazoonga for false advertising and criminal deception.

Today i was booking tickets for wankhede test match..i completed my transaction and then they pagenot found...money is debited from my account...later they say they will refund in 3 days...i say it's ur mistake y i shud keep my money with u for 3 days...u r doing similar thing with many people...disgusting company...u r cheaters...fraud people.
After 10 minz my brother booked ticketa same thing happened with him. This people are cheating using our money...u shud compensate for it... i would request MCA to stop using kya zoonga for online tickets.

Sir/Madam,

I'm Sreedhar. I purchased a CAP in Kyazoonga .
It has been 2 weeks since i purchased.
But there is no confirmation regarding my shopping and how to track my shipping details. Please confirm me as soon as possible.
I sent so many mails to your website address.
but there was no reply for my mail..
please follow up my request ...

My Confirmation ID is:[protected]KZ[protected]
Please find the attachment which i got a confirmation when i purchased ..

I have booked 4 tickets for tomorrow's i.e 12th Feb match on Kyazoonga.
After completing the process i made payment for tickets and amount got deducted from my account.

But there is no confirmation received on the site nor i got any email or message on mobile. This is unfortunate..what kind of a service this is????

I bought a online ticket of IPL Match from kyazoonga.com on 14/04/2011. I Made payment of 527.58 Rs. through corporation bank net banking with A/c No. CA01000305 .payment was deducted from my a/c but ticket was not generated.when i went to D.Y. Patil stadium for complaint they replied that the amount will be refunded in A/c within 5 days but until now payment is not credited in my account. My transaction ID was CCA11DABA936 & Merchant Name CC Avenues. My A/c No. is CA01000305.Kindly help me in this regard

Dear Sir,

I was trying to book 10 tickets for Pune Vs Delhi - IPl match on 14th April 2011 from Kyazoonga.
Due to some reason transaction was incomplete but the payment was deducted from my account.
I immediately contacted kya Zoonga Customer Care they said me i have to write a mail to "[protected]@kyazoonga.com" and in 7 working days i will get back my money.

Its more than 40 days now i have not received any payment.I had sent many mails to kyazoonga. After so many mails they replied to mail dated 16th may 2011 that "they investigated and found that transaction was incomplete and i have to follow with my bank"

I forwarded same mail to HDFC bank and requested them to revert back my money. bank replied me dated 17 may 2011 that " Bank play a role of facilitator and i have to follow up with kyazoonga only"

HDFC reply i forwarded to kyazoonga and asked for the clarification dated 17 may 2011. Still no plan of action from there end. I told them in every mail that i will lodge a complaint against them, they are not bother about any complaints against their name.

Total amount 2637.80

I am attaching the account statement for your reference.


Regards
Asif Dhalait
[protected]

Hi,

I had booked 2 online adult tickets for Wet N Wild, Gurgaon from the Kyazoonga.com website. I got a booking confirmation email too with a Transaction reference Code. However, when I reached Wet N Wild, they mentioned that they have stopped doing business with Kyazoonga.com around a year back, however, Kyazoonga.com didn't remove Wet N Wild's link from their website and are continue to cheat customers. I had to book 2 tickets again on the spot. I wrote back to Kyazoonga.com multiple times however got response only once saying that they will revert after investigation. Moreover, when I along with official from Wet N Wild tried calling Kyazoonga.com officials, they simply disconnected the call. I'm asking Kyanzoonga.com to revert my money (Rs. 527.58/-), however, they are not at all responding.

I wanted to write this in this forum so that if steps are taken from Consumer Complaints, Kyazoonga.com will not be able to cheat other people further.

Thanks, Sandeep

My name is Dr. Pooja Kamath. I purchased 8 tickets of Mumbai Indians Vs Pune Warriors scheduled on 4th May through kyazoonga.com online using my credit card on 14th April. It has been 9 days now I have still not received my tickets by courier and their is no way i can trace the status of delivery of tickets through that site.... Kindly solve my dilemma....

I had tried booking for the Kochi Tuskers Vs Royal Challengers IPL Match(on 9th April 2011) today.
After successful net transfer for the amount of 1310.30/- Rs, the site gave me an error
"Invalid bank account details. Please restart the ticketing process". But the amount already been transferred to your account. Customer service mails are not acknowledged and their customer care number is always busy or not connecting. There is no way to contact them too.

Hi

I had booked 2 tickets for the India-Australia practice match [Feb 13, 2011] on Jan 31 2010 for 1000 each.
Confirmation ID: [protected]-KZ[protected]
Later the prices were slashed by 75% and cost of the ticket was 250 only.

Kyazoonga had put up on their website that they will process the refund in 3~4 weeks.
It is now more than 7 weeks and there is no mail or communication from kyazoonga.

I have written couple of mails already to kyazoonga, I have also registered a complaint with them on their website and I have called them more than 5 times, each time the call lasts for atleast 10 mintues but there is no reponse.

If Kyazoonga have to handle an international event like 'ICC World Cup', I feel they need to show a little bit more of professionalism. I am still banking on them, as I have to get a refund of 1500. :(

The status is the same with couple of more friends of mine who have booked through kyazoonga.
I am hoping kyazoonga will update the status ASAP.

Regards
Shuaib Shukur