Lalitha Jewellery — non-refund of rs 6010 which was taken from sbi debit card regards on 02.02.2018

02.02.2018 from Lalitha jewelry, Trichy we purchased a gold ornament after closing our monthly saving scheme and for the balance amount Rs 6010 we used SBI debit card.
while taking the amount the cashier told us your amount have not come to Lalitha jewelry account and we were again asked to pay and then we paid the said amount through PNB debit card. But we come to know that they debited the amount Rs 6010 twice from SBI debit card through the transaction number SBIPOS[protected]LALITHAJEWELLERYMARTRAMANATHAN & SBIPOS[protected]LALITHAJEWELLERYMARTRAMANATHAN ONE Transaction amount reverses immediately.but another Rs 6010 not yet resent by the Lalitha jewelry .we approached the shop and explained this but they are not sending my amount return back to my account till date 20.02.2018. From 02.02.2018 the Lalitha Jewelry, Trichy is keeping our amount without response.In person and through Phone they are not giving proper reply and speaking disrespectfully.