[Resolved] MTNL Delhi Triband — MTNL NOT Hearing complaints

abhishekmi2

from Delhi, Delhi

Address:

Delhi

My Landline is down from 8 MAR 2013 i am logging complaints daily...but nobody is hearing....area manager not responding...grevience cell only says it will be resolved in tomorrow...form last 4 days...dont know they are dong job or passing time. Loged complaints gets automatically resolved in 1 day on 198 automated service.

Also their mailboxes are full so no use of sending mails.

I will not pay for the billing till the phone is down.

Thanks
Abhishek

On Fri, Mar 15, 2013 at 9:09 PM, Abhishek Mishra <[protected]@gmail.com> wrote:

Can any one of you revert as my landline + broadband is down from 8 Mar 2013 and even after multiple comlaints not been resolved.

On Thu, Mar 14, 2013 at 5:50 AM, Abhishek Mishra <[protected]@gmail.com> wrote:

Can u look into below mail as my landline 28086375 is down from last 1
week, 3 complaints logged which are automatically resolved without any
solution.
Thanks

[protected] Forwarded message[protected]
From: Abhishek Mishra <[protected]@gmail.com>
Date: Tue, 12 Mar 2013 22:14:22 +0530
Subject: Telephone fault not attended..even afer 3 complaints
To: [protected]@bol.net.in, feedback.[protected]@bol.net.in

Hi,

My landline with broadband is down since 8/Mar/2013 and nobody attended the
call.

I have made 3 complaints and all are resolved from your end while nobody
attended the call.

Also i need details who has attended the complaints from your end.

Can you provide the applete officer/public grieviance email id to escalate
further.

Also your public grievance cell link not workding????? CLICK HERE FOR
PUBLIC GRIEVANCE CELL <http://delhi.mtnl.net.in/customer/zone.htm>

My Number:

Faulty Landline no: 28086375

My contact details: 98992*****.

--
Thanks/Brgds
Abhishek Mishra
98992*****

--
Thanks/Brgds
Abhishek Mishra

--
Thanks/Brgds
Abhishek Mishra

--
Thanks/Brgds
Abhishek Mishra

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Aug 13, 2020

Complaint marked as Resolved

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Comments

A. P. SHARMA

from Mumbai, Maharashtra

MTNL — Tiband Complaint

This is in regard against the broadband which is not working properly. my telephone no. is 28063497, i am also the user of triband for last 8 months, in between in this period i have lots of complaints against this connection, the people working under this are irrresponsible, inspite making so much complaints on the phone, they do not bother to look after that, is it the way to treat to the consumer.

I request to go through this complaint and solve my problem as soon as possible.

rahul.ndls

from Gurgaon, Haryana

broadband mtnl — No Hearing Of Complaint

We have done many complaints for the bad service of broadband provided by MTNL but we only get complaint number no services so what to do to get proper service from them. we survive from this problem for last 15 days. so kindly give any suggestion for this to get out of this we daily face loss on trading due to there bad services.
kindly Reply
Regards
Rahul Kumar
rahul.[protected]@ymail.com
Telephone # 22430015

Please Reply As soon As Possible.... Thanks.......

rahul.ndls

from Gurgaon, Haryana

Just Privatize MTNL it is full lazy persons...

amanjot30

from Bengaluru, Karnataka

MTNL — No resolution even after multiple complaints

its been around 24Hrs that i sent you my complaint in this email but i have still not received any resolution, lets not talk about the resolution being a customer i expect a reply from the organisation.

On Thu, Mar 3, 2011 at 9:18 AM, amanjot klair <[protected]@gmail.com> wrote:

also attaching the snapshot of the speedtest from MTNL's website which says my badwidth is 397.60kbps however it should have been 512 KBPS.

On Thu, Mar 3, 2011 at 8:40 AM, amanjot klair <[protected]@gmail.com> wrote:

Hi

I called the customer care department a few days back regarding my internet download speed, it has drastically dropped on Friday a complaint was lodged under complaint number 4937 and i was told there is some fault with my line and a line man would come and fix the problem, but no one came and the complaint was closed automatically with a resolution confirmation. I called once again and when i asked about the status then i was told that my complaint has been resolved according to the complaint number, but when i said that the issue has not been taken care in actual then they lodged another complaint for which i do not have the complaint number on Monday evening and said we are submitting your complaint under urgent basis and your issue will be resolved in 24 hrs but till now there has been no resolution, when i called back once again today i have been given another complaint number which is 63300002 and i am waiting for my issue to get taken care as it is impacting my work as do my office work from home as well so due to slow download speed i am not able to download the files on my system and it takes alot of time for me to complete a task which can be easily done within a few minutes with good speed. I would prefer a call back on my cell phone number ([protected]) as my home phone is not working properly it gives a lot of static during the conversation.

Thanks and Regards
Amanjot Singh Klair