Landmark Online India / LandmarkShops.in Complaints & Reviews

I have ordered a jacket online and estimated delivery time was 3rd of august but the delivery person is marking it undelivered without even calling what is the matter with you people. How can you mark as call not picked when someone has not even called . I need the package by 4th of august as I have ordered the same for gifting purpose kindly provide the parcel ASAP

I have placed an online order for cupboard value rs 36000 ..i have not accepted cupboard and rejected delivery at the time of delivery.

Its been 25 days i am calling and folliwing up with customer support team and they are not refunding my money back.

I tried calling them almost 50 times but no response

Please help

Have paid 848 rs for the purchase of leon wired candle holder . Money was deducted through paytm but no order confirmation was received.

For above ref id : have done a transaction of 848 rs through paytm but haven’t rcvd any order confirmation.
Leon wired candle stand
Money is deducted but no message or order confirmation received.
Please advise .

Although the order has been placed online on 31.05.21 and payment has been made, the product have not yet received.

Ordered on 28th March 2021 to be delivered at
Syed Habeeb Ur Rehman
N-140
Panchsheel Park
New Delhi-110017

Please refer to below message:

Dear Customer, Thx for INB txn of Rs.2165 frm A/c X6592 to Landmark O. Ref IGAKXTNDD1 on 09Apr21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

No intimation after the payment on 9th April 2021, no product delivered

I have made online payment through gpay...my money has got deducted but my order history in the app... doens't show the purchase...

I have cancelled my order with home center and requested for refund, multiple followups and multiple calls to home center but no response could you help.

Invoice [protected] ft 23/10/2020 want to exchange/ refund .on call they refused to refund.answer why? I call within time .

Hi Lifestyle its really a pathetic experience from your side, I order for one dress online since the order was done in 12th October the amount was debited from my account, but I haven't received the refund amount till now as the order was cancelled at the same time. please check and let me know.

PFA of the screenshot of the confirmation mail which I have received regarding the order. On the same day of ordering- a guy called me and told me that my order has been cancelled due to some technical issues, that is why he is informing me about the cancelation. And the amount of 3047 INR for 3 products which will be refunded within 7 days. Now its been 7 days and no refund has been initiated . No email about the cancelation is received yet.
The number of the guy who called me is [protected] . PFA of the phone call from the guy. Is this some kind of fraud ? Because the home centre website gives me warning signs from quick heal that this is a harmful website. And when I called home centre customer care they are not aware of any order placed from my account.
I can give all the screenshots from my end. I have ordered cookware from the home centre website and on the same day my order got cancelled without my knowledge.
After calling the person who called me to inform about my cancelation, he send me another mail from home centre that states the refund will be initiated within 7days. Kindly check the screenshot attached.
Please look into the matter immediately and process my refund as soon as possible. This is unimaginable.

Hi
Order no [protected] and invoice no [protected] set of six glass bottles with bamboo lid received it in broken condition

Please do the needful

We have received a damaged product

Purchase through max online shopping site on december 13, 2019, a buy1 get1 offer worth of 999 inr. The order consisted of two products within and the no reads as [protected]. Receiving the order by december 19, 2019, but it was a wrong product i received with my original order no on the parcel label with my address, but the product inside carries a different order no [protected] of another customer. I raised my concern regarding this to the company, but they have not responded me with valid response

Cancellation of order - [protected]

This cancellation was placed on nov 10th 2019, till date i have not got my refund. I have send 19 emails and 24 calls, still no resolution has been provided. Horrible customer service by home center. I purchased furniture through mg road homecenter in gurgaon. Would never recommend anyone to shop from this brand.

Sumair...

Hello, i have very bad experience with lifestyle india bangalore zone. I'm using lifestyle app and i have ordered apperal through it. I have selected an option called click and collection though i had an option to select home delivery.in particular above products they are saying i have cancelled the product when they made delivery attempt. This is annoying. I haven't even opt for home delivery and how would i cancel? When i requested to talk to next level management they making me to listen all stories saying they are occupied and this is happening from a week. But there is no attempt from their end. No call back nothing. Rather forcing me to select an option for refund. Totally pissed. Request you to please look into this and take the necessary action for consumers sake. No one should suffer like me. We middle class people always face this. This is very bad though we have such great bodies called consumer forum. Looking forward to change this.

Thank you.

I Ordered for a Playboy women pack of 2 deodorant on 16/07/2019 in lifestyle online store and received only one deodorant in a pack of two on 22/07/2019. My order number is [protected], I raised a complaint regarding this to the support team on 22/07/2019. The response for the complaint raised for the first time was that they would escalate the issue and get back in 2 business days, they also asked for a picture of the received package which was sent on 22/07/2019 the same day I received the package. But, they did not call back even after a week time, so I sent a mail on 05/08/2019 and they replied that they would escalate it and update it at the earliest, but there was no response at all. So, once again I made a call on 20/08/2019, but they disconnected the call after putting the call on hold for sometime (This happened after explaining the whole issue to the support team member). I called the support team on the same day for the second time, where there was no response. So, I had to call for the third time and somehow got responded by a support team member, I explained the whole issue from the beginning and they replied that they will get back in 2 business days. And what next, there was no response from the Support team through any means. This is the worst experience I've ever had on purchasing online, through lifestyle online store. I hope that, Landmark online India will take necessary action and sort this issue.
Thank you

Dear sir,
I purchased some kids dresses in life style online shopping, three of the dresses were too large so i deiced to return to product under 30 days return policy, i returned on 24th July till now they don't refund me, i don't know what happening, i was complained and also made a call to customer care they keep on telling to wait 24 to 28 business hrs from 3rd august on wards, so pls help me to get my refund and file complain against them am so depressed and feeling very tried to keep on asking them, i will attach return receipt and mail copy which they send me, thank you so much.

Terrible experience ordering two Calvin recliners from Home Centre. Have messaged, emailed, called and they are not sending carpenter to repair defective recliner. Carpenter said on the telephone that recliner mechanism cannot be repaired. Customer care on telephone said they will need carpenter to visit. Carpenter is saying he is too busy to come. Where is the consumer left?