[Resolved] Latestone.com — Delivering Iphone cover with damage | |||
I have ordered Iphone 6+ cover . Item has been delivered to me today(26/2/2016). But the Item is damaged. Please Refer the attachment image. I need new Iphone 6 + back cover, So please send me the new one . I not need refund amount. Here I have attach the mail I have received: Dear Manimaran Manimaran, Thank you for your purchase! Below is a confirmation of your order. Order Information Order Number: SO1519185 Name: Manimaran Manimaran Order Date: [protected] Payment Information Payment Method: CcAvenue Payment Amount: Rs. 199.00 Shipping Information Destination: Manimaran Zoho Technologies Pvt. Ltd., Silaraipuravu Village, Mathalamparai, Tenkasi, Tirunelveli District Tenkasi, TAMILNADU 627811 Method: EMS Order Items Quantity Price Total Apple iPhone 6 Plus Back Cover Grey Kickstand Slim Armor Case by PTron Apple iPhone 6 Plus Back Cover Grey Kickstand Slim Armor Case by PTron 1 Rs. 199.00 Rs. 199.00 Order Summary Sub Total Rs. 199.00 Shipping and Handling Free Tax Rs. 0.00 Total Rs. 199.00 Thank you, The LatestOne Team For Any Queries ContactUs Visit us at: www.latestone.com Under no circumstances does LatestOne ask for your confidential information a) We will never call you to ask your credit card number, CVV number, OTP, etc. b) We will never ask you your ATM Pin or your online password. c) We will never share your details with anyone without your prior consent. Please let us know if you receive an Email / SMS / Call from anyone pretending to be from LatestOne and asking for any sensitive information. You can email us at [protected]@latestone.com or call us at[protected]. Was this information helpful? | |||
Aug 14, 2016 Complaint marked as Resolved LatestOne.com customer support has been notified about the posted complaint. Verified Support Mar 01, 2016 LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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