[Resolved] Latestone.com — Don't picking up damaged product & no refund | |||||
Hi this is Ashirbad Das. I have ordered a PTron Droid PC Smart TV Box Android 4 4 Kitkat H 265 WIFI 2 4GHzLAN 4K Hdmi 1G RAM 8G rom. (Order no SO936865) on[protected] & received that on 4 November. On 15th of November I book a complain /ticket because it was not working any more. ( ticket no #942301). On 24th of November, I again contact them because no one has came to pickup the item & they told me it will be in 2 to 3 days. But till now I have not get any call or mail from latestone.com Thanks Looking forward to hear from you soon. Was this information helpful? | |||||
Complaint marked as Resolved
LatestOne.com customer support has been notified about the posted complaint. Dec 02, 2015 Updated by omlu007 Order & payment details  Verified Support Dec 02, 2015 LatestOne.com Customer Care's response Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
Verified Support Dec 04, 2015 LatestOne.com Customer Care's response " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
Verified Support Dec 12, 2015 LatestOne.com Customer Care's response Hi this is the ref number K17582A
Verified Support Dec 16, 2015 LatestOne.com Customer Care's response "Hi if your complaint has been resolved kindly follow these instructions .
My complaint has been resolved. What should I do now?
It’s a good idea to mark this complaint as resolved. In “My Complaints” section click “Mark Complaint as Resolved”, explain what has been done and how did you managed to resolve your issue with the company and click “Submit”. Your complaint will be marked as “Resolved” and a resolution statement will be added."
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 7 Comments | |||||
Comments
Hi This is Ashirbad Das,
It has been more than 12 days since you received the product back & providing you with bank account details, still I haven't received my refund. Kindly provide me about bank transaction details UTR No. so that I can track the transaction .
Looking forward to hear from you soon.
It has been more than 12 days since you received the product back & providing you with bank account details, still I haven't received my refund. Kindly provide me about bank transaction details UTR No. so that I can track the transaction .
Looking forward to hear from you soon.
Hi This is Ashirbad Das,
I have not getting any kind of reply from latestone.com about my refund status via email or call or from this site. It has been more than a month since I have raised the issue & 15days since providing my bank account details to you.
Kindly provide me with the UTR No.
I have not getting any kind of reply from latestone.com about my refund status via email or call or from this site. It has been more than a month since I have raised the issue & 15days since providing my bank account details to you.
Kindly provide me with the UTR No.
Hi This is Ashirbad Das,
I want to know the status of my refund. It has been more than 20 days since you have received the item & I'm unable to getting any response from your side.
Kindly inform me about my refund status. Looking forward to hear from you soon.
I want to know the status of my refund. It has been more than 20 days since you have received the item & I'm unable to getting any response from your side.
Kindly inform me about my refund status. Looking forward to hear from you soon.
Power bank
[protected] Pathetic Service
Pathetic Service
I had ordered a bluetooth headphones. But it was not working properly, I had raised a ticket also regarding this, but now no one is responding to my complaint. This is pathetic service.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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+91 40 6713 8879
Road Number 12, Banjara Hills, Telangana, Hyderabad, Andhra Pradesh, India - 500034
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Looking forward to hear from you soon.