[Resolved]  Latestone.com — My product is damaged

Address:385006

My product is damage and i massage on latestone.com, but i have not received any response so you help me, i want to return the product
Order id so2177778
Oder date 7/3/2016
Company's vat tin:[protected]
Tax invoice no:pot-1491539
Invoice date:7/3/2016

Product details
Ptron headphones in ear earhook headset 3.5mm with mic voice control for lenovo a536 and all smart phones (Black and white)
[protected]@5%
Price, 232+11.60 =243.60
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Aug 8, 2016
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Complaint comments 

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My product is damage and i massage on latestone.com, but i have not received any response so you help me, i want to return the product
Order id so2180035
Oder date 7/3/2016
Company's vat tin:[protected]
Tax invoice no:pot-1491646
Invoice date:7/3/2016

Product details
Apple iPhone 6 back cover mirror Metallic back cover case gold
[protected]@5%
Price 365.33+18.27 =383.60
Please this produce is not fit on my phone and it is damaged piece so I want to replace back cover..

First time we buy product on you site but we are not satisfied so it’s a humble request to give positive response on my contact no is : [protected]
We want to replace it very soon and whatever difference I am ready to give bt I want to replace it that’s it.
Place of damaged product new selected item id is :
ITEM ID :[protected]

LatestOne.com Customer Care's response, Jul 8, 2016
Verified Support
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you

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