[Resolved] Latestone.com — Bluetooth smart watch refund
I had bought Bluetooth smart watch from LatestOne on 21/03/2016, as I was dissatisfied by the product I raised a request for pick up and refund. Pick up of item was done, however till date I did not receive any refund for same.
I called and mailed LatestOne team multiple times at first they said that the account details provided were itself wrong. Later even after rectification, I did not receive my money. I have mails from them in which they have assured me for refund to be received. However more than stipulated time has passed but I did not receive any refund. Again today on calling them, they said that payment has not been initiated yet - One of the biggest shock. Who is suppose to initiate the payment? Customer itself?
I won't let this go unless I get my money back. Infact LastestOne needs to be charged for harassing customers like this. All they are doing is hoarding customers money. I suspect their actions and will definitely highlight this.
Complaint marked as Resolved Jun 17, 2016
[May 16, 2016] LatestOne.com customer support has been notified about the posted complaint.
Verified SupportLatestOne.com Customer Care's response, May 17, 2016
Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Verified SupportLatestOne.com Customer Care's response, Jun 08, 2016
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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