[Resolved] Lenskart — eyeglasses with progressive lens given duplicate brand | |
Dear sir/madam, i here by informing you that lenskart a well known eye glass brand has been cheating people with a promotion of free frame. I booked a fcuk brand frame with progressive lens on 20/06/2017 for a price of 9975/-. But the frame was very low quality and i had to return it after using for few days. Their bhubaneswar store does not have much stock so they asked me to choose a frame online as replacement and again charged me the difference amount of about 1900/-. The new frame was awful and they promised me at the store that you try for sometime Was this information helpful? | |
Nov 12, 2017 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Lenskart Customer Care's response Dear Customer, we apologize for the inconvenience caused. We request you to kindly share your order number/contact number with us as the attachment you have shared with us is not clear.
Verified Support Oct 07, 2017 Lenskart Customer Care's response Dear Customer, kindly share your order details with us so that we can assist you better.
Verified Support Oct 08, 2017 Lenskart Customer Care's response Dear Customer, Due to lack of information of your order, we are closing this concern from our end and it will be automatically reopened if you will revert with required information and we will be happy to assist you in that.
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its been more than a week its still pending,