Comments
Dear Fairan, we never want our customers to have an experience like this. Sincere apologies for the inconvenience faced by you. Please share your order details/contact info and we'll get the issue resolved on priority.
Reply
One of your customer representative at store helped me with exchange of glasses. Thank you
Hi Fairan, Thank you for letting us know about this. Please do let us know if there’s anything else we can do for you. Thank you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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77%
Complaints
1678
Pending
240
Resolved
1227
+91 99 9989 9998
Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091