[Resolved]  Lenskart — I am complaining about spectile

Address:Shear eye hospital #633,100feet Ring Road JPNagar 3rdphase Bangalore 560078

I have purchased one spectile 3400cost when am seeing it's frame colour reflecting on my eyes but he didn't exchange my frames he said use that only but this spectile it's not good I can't see properly that lens he cheated at me
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Aug 6, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
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Dear Sumithra, we never want our customers to have an experience like this and we duly apologize for the hassle you've faced. Kindly share your order ID/contact details and we'll be glad to check and resolve the issue on priority.
Dear Sumithra, we never want our customers to have an experience like this and we duly apologize for the hassle you've faced. Kindly share your order ID/contact details and we'll be glad to check and resolve the issue on priority.
Hi Sumitra! We were waiting for your order details /contact details however no update received from your end, hence we have to close the ticket. Please do not feel that closing the ticket means closing your concern, please do reach out to us and we will be happy to help. Thank you.

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