[Resolved]  Lenskart — Invoice not provided

Address: Nanganallur, chennai

I purchased a pair of contact lens from lenskart physical store in nanganallur, Chennai on 17-Jun. I received the product and the store did not provide an invoice stating that it can be downloaded from the app, The app doesn't have an option to download invoice and i have contacted customer case for 2 times for this simple utility and they are not providing me a way forward. I had already mentioned that i need the invoice for a reimbursement and on top of that it is extremely unethical for a business to thrive when they lack the support to generate me an invoice. Pls provide a resolution ASAP
Order ID: [protected]
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Jul 23, 2022
Complaint marked as Resolved 
Verified Support
Jun 22, 2022
Lenskart Customer Care's response
Hi There, Sorry to hear about your unpleasant experience. We will get in touch with you as soon as possible regarding the concern you have raised.
 
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