I wanted to order a spectacle and was told that it will be Rs.3752/- and if opt for Lenskart Gold membership paying additional Rs.600/- I will get another spectacle completely free. I repeated asked if it is of the same quality and I was told yes - 2 at the price of one for additional Rs. 600/-.
As it sounded like a good offer, I chose that. Then the person said as it is progressive lens which is preferred the amount will come to Rs.5412/- whch includes the Gold membership. I agreed and made the payment.
After receiving the spectacles along with their invoices, I realize that I have been cheated. The original spectacle has come with the price of Rs.3752/- which is what I should have paid in the first place. The second spectacle according to invoice costs Rs. 952 and the Lenskart gold membership 708 including GST. So I have ended up paying 1660 Rs./- unnecessarily for a membership I dont need and a spectacle which clearing is of a lower quality and not same as the original and for which another 952 is taken.
Invoice # IHR[protected]; Invoice Date: 23/02/2023
I will never ever buy from Lenskart again - and also make sure I tell all my friends and family about this scam in addition to putting it in all my social media. Was this information helpful? |
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