Lenskart Complaints & Reviews

It started with the order - [protected] along with the insurance cover paid additionally. Products were sold stating that its very flexible and good for kids. As the products were not as promised and with multiple conversations, both were finally returned with amount credited to my Lenskart Wallet, but not the amount paid for the insurance. With the money in the wallet, reordered the different products (Order id - [protected]), but there was no insurance cover in this order, which was then again raised with the customer care. I didn't want to pay for the insurance because I already paid during order [protected]. Customer care officer - Name : Abhishek Agnihotri, very much supportive obliged to the request and assured that any issue with regard to the product like breakage or scratch, they would try to resolve.

Now one of the products in the order - [protected] is broken and when reached to the customer care, they are not honouring the commitment provided by one of their own customer service representatives. Screenshot of the email was shared, but still, they are not honoring to provide a replacement. They are claiming that, scratches or breakage is not covered in their warranty, but the commitment provided by Abhishke Agnihotri to compensate the loss that would have got covered with the insurance I had taken in the earlier order. They claim that they are the escalation department. Whom should I now approach?

All the above conversations are linked to the complaint number[protected] .

I wanted to order a spectacle and was told that it will be Rs.3752/- and if opt for Lenskart Gold membership paying additional Rs.600/- I will get another spectacle completely free. I repeated asked if it is of the same quality and I was told yes - 2 at the price of one for additional Rs. 600/-.

As it sounded like a good offer, I chose that. Then the person said as it is progressive lens which is preferred the amount will...

Hi All,

"Order Details: [protected] containing 2 items & Placed on 05-Nov-2022 at Bhandup West Lenskart store"

Request your urgent help as I have lost both the Clip on glasses I have ordered on 5 Nov 2022. I need a clip on glasses for both the glasses I had ordered.

I am scheduled to travel next week from 6 March and I need my clip-ons to be delivered / suggest me to go to Bhandup West store to collect them . I hope this service is free of cost. I have Purchased Gold Membership on my mobile numbers [protected] and [protected] somehow it is not displayed in any of these logins and I am unable to access my first mobile number - [protected] anymore.

Please feel free to contact me on [protected].

I had orrderred a Sunglass Frame on Lesnkart App and the same was delivered as per expectation. After receiving the frame, I wanted to use the same as my power glass and hence I went to their Store at Subedari, Warangal.
At first, they refused to provide the services. After a long discussion, they agreed to get the work done and informed me that it would take 6-7 days. I was ready to make the payment through a Credit card, but they refused to accept payment through a Credit card and insisted on payment through Paytm. Again after a long discussion, they agreed to get the work done and then I would be asked to pay.
However after 6 days, today I got a call to make the payment to start the work at their end.

My two questions to Lenskart are:
1. Why you wasted 6 days and then again insisting the payment before starting the work?
2. Why you refused to take payment through a credit card.

I've ordered one frame online on your Mobile App vide order Id [protected]. After receipt of the frame, I wanted to convert it into power glass and I came to your shop at Sundari, Warangal. At first, the service was refused. After lot of discussion, later they agreed to provide the service and told me that it will take 6-7 days (more than required) as they had to send the frame to Hyderabad. I was ready to make the payment through credit card. But they insisted for payment through Paytm. Again after lot of discussion, they agreed to send the frame to Hyderabad telling me that once frame would come, I should make payment.
Today after 6 days, I got a call to make the payment. When I enquired about the status, I was informed that the work will start only after payment.
My question are
1. Why 6 days wasted to clarify that the work will start only after payment?
2. Why it took 46 hours for Lens kary to contact me for payment after delivery of frame at Hyderabad
2. Whether Lenskart does not take payment through Credit Card.

Pathetic is the moderate word to describe your service. Mr Piyush Bansal talks about vision on TV but is this the vision you people envisaging ??

1. First I was given a wrong power glasses. I was finding it difficult to see that more than 5 feet further and would have met with an accident
2. When I went for an exchanged, I requested if I could one of them till the time I get one, I was told that is not company policy. I had to be without glasses for all these days.
3. I received a message stating that I can go pick up from the store between 12:00 and 5:00. When I went I was told you have placed only one order and that has not come. Customer service refused to look into and was told we'll get it delivered.
4. When the glasses was received, I asked them to send it as promised and the person said, the manager is not around we'll let you know when we can do and blocked my call.

One of the most horrible experience and will never ever suggest anyone. Also, will put all these points I faced on the internet

I want a recipt for this order.

As per my order no [protected], ( get one free offer ) two products were delivered one on 7/2/2023 and the other on 13/2/2023.
The original product ordered and recived on 13/2/2023 is of poor quality and was returned to the store at stadium road Palakkad Kerala on 22/2/2023.
The way my grievance was addressed by the manager was offending and he could not offer a satisfactory solution to get the product repaired or refunded considering...

I have purchased on 4rth feb of spects for 5800 and due to technical issue double payment happened i have already raised a complaint against on that store but its been 20 days above i have not get my extra amount back still please look after the concern....

I shouldn't give even one star, very worst service and the customer service personnel did not even have time to attend us properly. They are heavily understaffed.

I ordered a frame, and i asked them to place my older lens on the new frame which is as same as the frame I had before, it was done in a hurry in no time and after wearing, I had disturbance in my sight, initially I thought it was the change in frame but I had the same disturbance for 3 weeks and i visited the store 3 times with complaints of disturbance, then I went to an opthomologist and finally she said that the lens were placed the opposite of how it should be. The left lens in the right and the right lens in the left side. I was not even sure that this is a possibility, the lenses were reversly placed .I went back to this store and asked the staff how can they be this much negligent and they didn't even have any regret and the staff said " All this happens, dont mind, I'll change the sides and give you", my question is - If incase I met with and accident or something had gone wrong with my eyesight, will they take responsibility? This store is very highly understaffed Nd they are not even conserned abt their customers, they are a partial - service based industry but they are not responsible enough. I have had a very long customer relationship with Lenskart and it's heart- wrecking to see the standard go down as they have become popular. Ever Have I had this miserable experience at any store lenskart or with any other optician. Lenskart at it's worst.

Store - Lenskart, Sharat city Mall,

Lenskart delivered useless product and no service support for that, just making noise of policies. Due to their technical issues why customer suffered. After 14 days no service.

I bought a pair of glasses for my mother last week of December.
The registration number is [protected].
One of the glasses I received was damaged.
The nose pad of the glasses had become worn.
I couldn't bring it because of my hectic work schedule.
On February 11th 2023, I went to the Lenskart MG Road branch and requested service.
They said it would take a day.
I left saying that I would pick...

On Feb 15 I placed a return request for a spects, which was accepted and returned on same day by shadowfax, now I got a cashfree payments link by lenskart to put my account details for refund which also I did, and within next half hour I received a sms that refund is complete ( screenshots attached) my account number and ifsc code details were right as told by lenskart on mails as well account number is[protected] but I didnot receive any refund, I checked my bank statement and indeed there was no payment there as well, when I approached the lenskart regarding this they assured that payment done by cashfree end and provided a transaction reference number to ask from bank, I asked bank personnel at canara bank branch of sector 55 gurgaon and they claimed they don't have any credit by lenskart in my account, it's been 3 days and everyday some executive just writes the same bot message that they are investigating but they don't do anything about it..very shameless customer service with zero empathy for customers and their hard earned money, I shared all relevant screenshot as well of bank statements and chats with bank and lenskart previous executives but I have still not received my refund

On 14 february i placed a return refund request for one of my spects which were too huge on me (Details attached below), the specs was picked on 15 feb by shadowfax and by evening of same day i received a cashfree link for refund which asked me to give my account number and ifsc code, i gave all right details, account number is[protected] and within 20 minutes i received a confirmation on my sms that refund is complete but when i checked my bank statement there was no refund or credit from lenskart, i tried approaching them and they came up with a fake utr / transaction id which they told me[protected] and told to confirm from bank, i called my bank branch employee and asked them to check (Canara bank sec 55 gurgaon) and the lady told me no such transaction credit has occurred on 15th/16th/17th feb of 2912 rupees, i have tried approaching lenskart by raising issue everyday since past 3 days and everytime they send me a bot message claiming that the refund is done, i ask them if the refund is complete, why does my bank have no credit, why is cashfree not responding to my queries, somebody please help, i checked here on consumer forum and saw many such complaints against lenskart, i am shocked such a big company scamming public with fake utr to save a mere 2912... Have shame lenskart and cashfree both are providing worst services, i have shared all the relevant statements, details, even whatsapp chats with bank person, yet everyday lenskart just claims to investigate and at end of day they drop the same old bot message expecting me to not ask for my money again! Why are you stealing from honest people?!

I have ordered for spectacles from lenskart through a field agent. 1st time tried theough upi which went to payment processing, the agent told that it failed and I paid again through debit card. Money got deducted for both payments. Now, lenskart is not returning the wrongly debited amount. I keep following up from 6th of February, they kept pushing the resolution late, started with 8th then 10th then 12th then 17th now 23rd. No proper resolution has been given, no proper communication has been shared.
Lenskart took my hard earned money and not returning it.
Order ID [protected]
Lenskart ticket id: 34437620

Lenskart just fake confrmation one mail and now no response. please help with these cheaters and take a strong action.

no one listening and listening to my query. can someone please help

2/16/23, 6:04 PM Gmail - Re: We have received your request:[protected] Lenskart.com
https://mail.google.com/mail/u/0/?ik=535e44a752&view=pt&search=all&permthid=thre...⇄ 1/4
Mrinalini Pandit
Re: We have received your request:[protected] Lenskart.com
1 message
Mrinalini Pandit Mon, Feb 13, 2023 at 10:15 PM
To: Lenskart Care
Dear All,
Thank you for hearing me out.
Request for improvement on the following concers as mentioned below.
This is also to Confirm the booking of product on price of inr 362.
Remaining INR 846.72 to be credited to same mode of payment. (here online banking was used.
Request to confirm with order and the status of delivery expected date.
Regards
Mrinalini
On Mon, 13 Feb 2023, 7:46 pm Lenskart Care, wrote:
Dear Mrinalini,
Warm Greetings from Lenskart.com!
Thank you for giving this opportunity to assist you.
This is with reference to your order #[protected].
We would like to offer our deepest apologies for the trouble you had to experience with Lenskart. We appreciate
that you understand that mistakes sometimes happen despite the numerous checks and measures. We are very
sorry that this happened to you but be rest assured it won’t happen again.
We prefer to learn and improve under better conditions but sometimes this is just not possible.
One more time we apologize for this error and we hope to keep you as part of our valued customer base for a
very long time.
As per your request we will offer the same order on price of 362.88. Please share the confirmation so that we can
process further.
Please do not hesitate to share your thoughts and feedback with us at any time.
Thanking you,
Vaibhav Sharma
Resolution Officer
On Mon, 13 Feb 2023 at 11:07 AM wrote:
Dear All,
Could you please advise on this open issue
On Sat, 11 Feb 2023, 8:08 pm Mrinalini Pandit, wrote:
Please be reminded I just received call now.. Which is too late to communicate.. Could you please be kind
enough and mindful of time to communicate over call.. Possible official hours from 9am to 6 pm IST wouod be
2/16/23, 6:04 PM Gmail - Re: We have received your request:[protected] Lenskart.com
https://mail.google.com/mail/u/0/?ik=535e44a752&view=pt&search=all&permthid=thre...⇄ 2/4
fine..
Thank you for considering and though my issue remains unresolved by end of day.
Looking forward hearing in working hours.
Hope this should be helpful in resolution rather then me just sending numerous emails one after another
On Sat, 11 Feb 2023, 7:55 pm Lenskart Care, wrote:
Dear Mrinalini,
Warm Greetings from Lenskart.com!
Thank you for giving this opportunity to assist you.
This is with reference to your order #[protected].
We wish to inform you that we tried reaching you at your given contact number, but the phone was
unanswered.
Further, we request you to share your convenient time and alternate contact number, so we can arrange a
call back for you.
Please get back to us for any further assistance and query and do not hesitate to share your thoughts and
feedback with us at any time. We are here for you.
Thanking you,
Vaibhav Sharma
Resolution Officer
On Sat, 11 Feb 2023 at 01:41 PM wrote:
It's end of day., have not received any single uodate from Lenskart..
Is this the customer care and SLA time for escalated matter for response.??
On Sat, 11 Feb 2023, 6:04 pm Mrinalini Pandit, wrote:
Gentle reminder 2
May I request for response.
On Sat, 11 Feb 2023, 4:22 pm Mrinalini Pandit, wrote:
Gentle reminder 1
Dear Lenskart team,
Would anybody wouod like to acknowledge my email and close the issue today.
On Sat, 11 Feb 2023, 2:25 pm Mrinalini Pandit, wrote:
Lenskart. Could you please be kind enough to respond/acknowledge this email.
Regards
Mrinalini
On Sat, 11 Feb 2023, 12:57 pm Mrinalini Pandit, wrote:
Please advise how Lenskart would like to compensate on such harshment to customer.
In anticipation of quicker response and resolution
On Sat, 11 Feb 2023, 11:14 am Mrinalini Pandit, wrote:
Dear All,
1.Please be reminded of the value for bringing on time product delivery lost for is lost by
Lenskart.
2/16/23, 6:04 PM Gmail - Re: We have received your request:[protected] Lenskart.com
https://mail.google.com/mail/u/0/?ik=535e44a752&view=pt&search=all&permthid=thre...⇄ 3/4
2.the product was ordered on 2nd Feb and to0day on 11th Feb i receive the update. I have
been calling lenskart support care everyday with no affirmation on delivery date. Now the
product is lost.
3. Lenkkart promise to deliver within 3 days of order placing. today is exactly 10th day from
2nd Feb when the product is yet not delivered.
4. the premium price of delivery is paid by me.
5. Lenskart today says that that above facility of 3 days is only for metropolitan city. then
should i pay the premium pice for non mentropolitan city.
6. Lenskart startup had a purpose to reach out to remote location. Is this is the orgaisation still
focussed with same thing as on date.
for above, i should be compensated for 70% on the price paid 1209.6 INR on the above reason
mentioned. Total to be paid as INR 362.88 as compensation on the delay, harassment, false
commitment, misleading customer, not communicating right action at time. Neither i want
replacement/ nor refund at this product as the lost time, harassment cannot be taken by
Lenkkart but it can only be compensated at this moment,
Note: Please get this cleared at the earliest as the compensation is must for suffering i have
gone through.
Kindly advise, if above statement will not be taken by Lenskart.
It is requested to avail reduction on INR 500 more on the product price
On Sat, 11 Feb 2023, 10:37 am Lenskart Care, wrote:
Dear Mrinalini Pandit,
Greetings from Lenskart.com!
According to our conversation on the phone, I would like to inform you that your order was
lost by the courier partner, so we are unable to provide delivery for your order, and we have
scheduled a callback from our supervisor for a better resolution.
Awaiting response!
Inconvenience is highly regretted.
Sincerely,
Bhawna
Lenskart Customer service
On Thu, 09 Feb 2023 at 06:02 AM wrote:
Dear Customer,
Thanks for writing to Lenskart Customer Service.
This is an acknowledgement email to confirm that we have received your request and a
ticket has been created. Our support staff will be reviewing your request and will get back
to you.
Happy to help
Lenskart Support Team
[protected][protected][protected][protected][protected][protected]--
This email may contain confidential and/or privileged information. If you are not the intended
recipient (or have received this e-mail in error) please notify the sender immediately and delete this email. Any unauthorized copying, disclosure or distribution of this e-mail, or the material in this e-mail
is strictly prohibited. Any views or opinions presented are solely those of the author and do not
necessarily represent those of Lenskart.
[protected][protected][protected][protected][protected][protected]--
[protected][protected][protected][protected][protected][protected]--
2/16/23, 6:04 PM Gmail - Re: We have received your request:[protected] Lenskart.com
https://mail.google.com/mail/u/0/?ik=535e44a752&view=pt&search=all&permthid=thre...⇄ 4/4
This email may contain confidential and/or privileged information. If you are not the intended recipient (or
have received this e-mail in error) please notify the sender immediately and delete this e-mail. Any
unauthorized copying, disclosure or distribution of this e-mail, or the material in this e-mail is strictly
prohibited. Any views or opinions presented are solely those of the author and do not necessarily represent
those of Lenskart.
[protected][protected][protected][protected][protected][protected]--

2/16/23, 6:04 PM Gmail - Re: We have received your request:[protected] Lenskart.com
https://mail.google.com/mail/u/0/?ik=535e44a752&view=pt&search=all&permthid=thre...⇄ 1/4
Mrinalini Pandit
Re: We have received your request:[protected] Lenskart.com
1 message
Mrinalini Pandit Mon, Feb 13, 2023 at 10:15 PM
To: Lenskart Care
Dear All,
Thank you for hearing me out.
Request for improvement on the following concers as mentioned below.
This is also to Confirm the booking of product on price of inr 362.
Remaining INR 846.72 to be credited to same mode of payment. (here online banking was used.
Request to confirm with order and the status of delivery expected date.
Regards
Mrinalini
On Mon, 13 Feb 2023, 7:46 pm Lenskart Care, wrote:
Dear Mrinalini,
Warm Greetings from Lenskart.com!
Thank you for giving this opportunity to assist you.
This is with reference to your order #[protected].
We would like to offer our deepest apologies for the trouble you had to experience with Lenskart. We appreciate
that you understand that mistakes sometimes happen despite the numerous checks and measures. We are very
sorry that this happened to you but be rest assured it won’t happen again.
We prefer to learn and improve under better conditions but sometimes this is just not possible.
One more time we apologize for this error and we hope to keep you as part of our valued customer base for a
very long time.
As per your request we will offer the same order on price of 362.88. Please share the confirmation so that we can
process further.
Please do not hesitate to share your thoughts and feedback with us at any time.
Thanking you,
Vaibhav Sharma
Resolution Officer
On Mon, 13 Feb 2023 at 11:07 AM wrote:
Dear All,
Could you please advise on this open issue
On Sat, 11 Feb 2023, 8:08 pm Mrinalini Pandit, wrote:
Please be reminded I just received call now.. Which is too late to communicate.. Could you please be kind
enough and mindful of time to communicate over call.. Possible official hours from 9am to 6 pm IST wouod be
2/16/23, 6:04 PM Gmail - Re: We have received your request:[protected] Lenskart.com
https://mail.google.com/mail/u/0/?ik=535e44a752&view=pt&search=all&permthid=thre...⇄ 2/4
fine..
Thank you for considering and though my issue remains unresolved by end of day.
Looking forward hearing in working hours.
Hope this should be helpful in resolution rather then me just sending numerous emails one after another
On Sat, 11 Feb 2023, 7:55 pm Lenskart Care, wrote:
Dear Mrinalini,
Warm Greetings from Lenskart.com!
Thank you for giving this opportunity to assist you.
This is with reference to your order #[protected].
We wish to inform you that we tried reaching you at your given contact number, but the phone was
unanswered.
Further, we request you to share your convenient time and alternate contact number, so we can arrange a
call back for you.
Please get back to us for any further assistance and query and do not hesitate to share your thoughts and
feedback with us at any time. We are here for you.
Thanking you,
Vaibhav Sharma
Resolution Officer
On Sat, 11 Feb 2023 at 01:41 PM wrote:
It's end of day., have not received any single uodate from Lenskart..
Is this the customer care and SLA time for escalated matter for response.??
On Sat, 11 Feb 2023, 6:04 pm Mrinalini Pandit, wrote:
Gentle reminder 2
May I request for response.
On Sat, 11 Feb 2023, 4:22 pm Mrinalini Pandit, wrote:
Gentle reminder 1
Dear Lenskart team,
Would anybody wouod like to acknowledge my email and close the issue today.
On Sat, 11 Feb 2023, 2:25 pm Mrinalini Pandit, wrote:
Lenskart. Could you please be kind enough to respond/acknowledge this email.
Regards
Mrinalini
On Sat, 11 Feb 2023, 12:57 pm Mrinalini Pandit, wrote:
Please advise how Lenskart would like to compensate on such harshment to customer.
In anticipation of quicker response and resolution
On Sat, 11 Feb 2023, 11:14 am Mrinalini Pandit, wrote:
Dear All,
1.Please be reminded of the value for bringing on time product delivery lost for is lost by
Lenskart.
2/16/23, 6:04 PM Gmail - Re: We have received your request:[protected] Lenskart.com
https://mail.google.com/mail/u/0/?ik=535e44a752&view=pt&search=all&permthid=thre...⇄ 3/4
2.the product was ordered on 2nd Feb and to0day on 11th Feb i receive the update. I have
been calling lenskart support care everyday with no affirmation on delivery date. Now the
product is lost.
3. Lenkkart promise to deliver within 3 days of order placing. today is exactly 10th day from
2nd Feb when the product is yet not delivered.
4. the premium price of delivery is paid by me.
5. Lenskart today says that that above facility of 3 days is only for metropolitan city. then
should i pay the premium pice for non mentropolitan city.
6. Lenskart startup had a purpose to reach out to remote location. Is this is the orgaisation still
focussed with same thing as on date.
for above, i should be compensated for 70% on the price paid 1209.6 INR on the above reason
mentioned. Total to be paid as INR 362.88 as compensation on the delay, harassment, false
commitment, misleading customer, not communicating right action at time. Neither i want
replacement/ nor refund at this product as the lost time, harassment cannot be taken by
Lenkkart but it can only be compensated at this moment,
Note: Please get this cleared at the earliest as the compensation is must for suffering i have
gone through.
Kindly advise, if above statement will not be taken by Lenskart.
It is requested to avail reduction on INR 500 more on the product price
On Sat, 11 Feb 2023, 10:37 am Lenskart Care, wrote:
Dear Mrinalini Pandit,
Greetings from Lenskart.com!
According to our conversation on the phone, I would like to inform you that your order was
lost by the courier partner, so we are unable to provide delivery for your order, and we have
scheduled a callback from our supervisor for a better resolution.
Awaiting response!
Inconvenience is highly regretted.
Sincerely,
Bhawna
Lenskart Customer service
On Thu, 09 Feb 2023 at 06:02 AM wrote:
Dear Customer,
Thanks for writing to Lenskart Customer Service.
This is an acknowledgement email to confirm that we have received your request and a
ticket has been created. Our support staff will be reviewing your request and will get back
to you.
Happy to help
Lenskart Support Team
[protected][protected][protected][protected][protected][protected]--
This email may contain confidential and/or privileged information. If you are not the intended
recipient (or have received this e-mail in error) please notify the sender immediately and delete this email. Any unauthorized copying, disclosure or distribution of this e-mail, or the material in this e-mail
is strictly prohibited. Any views or opinions presented are solely those of the author and do not
necessarily represent those of Lenskart.
[protected][protected][protected][protected][protected][protected]--
[protected][protected][protected][protected][protected][protected]--
2/16/23, 6:04 PM Gmail - Re: We have received your request:[protected] Lenskart.com
https://mail.google.com/mail/u/0/?ik=535e44a752&view=pt&search=all&permthid=thre...⇄ 4/4
This email may contain confidential and/or privileged information. If you are not the intended recipient (or
have received this e-mail in error) please notify the sender immediately and delete this e-mail. Any
unauthorized copying, disclosure or distribution of this e-mail, or the material in this e-mail is strictly
prohibited. Any views or opinions presented are solely those of the author and do not necessarily represent
those of Lenskart.
[protected][protected][protected][protected][protected][protected]--

Dear Nodal officer,

I'm really disappointed with lenskart customer service. I really felt heartbroken as I didn't expect such behavior from Lenskart.

Firstly I would like to bring in your notice that I visited lenskart Airoli showroom in Jan 2023. I asked her how much particular glassware with power will cost? She said 4400/-, if I buy 1 eye wear it will cost 4400 and if I buy 2 Eyewear still it will cost...

I have ordered a buy 1 get 1 eyeglass from lenskart in January 2023. Then I proceeded for the exchange because the submitted powers were wrong. One eyeglass has been successfully exchanged but the other one was placed an exchange with another frame by lenskart without my consent. Then lenskart customer care said that the exchange will be cancelled but the glass will be picked and I'll recive store credit and with the help of store credit they'll help me place the glass of my choice within the same price range and I won't have to pay. After that the store credit did come but they didn't help me place new glasses. Then I contacted them and then they placed the order but it said that I'll have to pay more 717 rupees. After that I again contacted and cancelled that order and they again placed another order where I didn't need to pay. But the order didn't show up in my account, so I contacted again and they said that this order is placed on another number! They said that another account has been merged with my account and the order placed there! Then I again raised complain they again cancelled it and told me to wait for store credit... Then the store credit also gone at that account! My store credit went to that account which is merged. Then they told me to wait for 48 hours so that my number will be merged with my account and store credit will come into my account... But it didn't happen they're keeping me on wait from many days and my store credit is also now on another person's account and my exchange order is also not placed.

I have ordered an eyeglasses on 6th February 2023, and it was delivered on 9th February 2023, the packaging was sealed packed but when i opened the box there was no eyeglasses.
[protected] is my order I'd.
This was a very bad experience from purchasing from lenskart