[Resolved]  Lenskart — lost my frame and glasses

Address:Chandigarh, Chandigarh

In january 2018, i brought my cartier frames to lens kart store elante chandigarh to put new glasses on it. I gave 2500 fee to put new lens in my frames. But the store is not giving my frames back now even after my repeated visits. They have lost it and are insisting on taking any new frame of value of 2500 rs. But my frames are ten times costlier. After that i came around 30 times but they are not able to find my frames. Kindly address my concern asap. My order number is [protected]
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Jul 2, 2019
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
Lenskart Customer Care's response
Dear Harshit! Sorry for the disappointment. This is really not at all intended from our end, we will surely look into this and assist you in a better way.
Verified Support
May 31, 2019
Lenskart Customer Care's response
Dear Harshit! As per the discussion, we have shared the best possible resolution with you on email registered email id. Kindly write us back for any further assistance.
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