[Resolved]  Lenskart — Money deducted twice but not refunded

Hi,
I had placed an order for glasses (Order ID: [protected]) on the Lenskart App. Initially the payment failed on the app despite money being deducted from my credit card. The second time, the payment went through and money was again deducted from my card. Need you to look into this and resolve at the earliest.
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May 22, 2025
Complaint marked as Resolved 
Verified Support
Apr 14, 2025
Lenskart Customer Care's response
We apologize for the inconvenience caused. As checked the refund has been done for the duplicate payments for the same.
 
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