[Resolved]  Lenskart — My eyeglasses not delivered and stuck at preparing for dispatch

I have ordered two eyeglasses on 13 April 2024 and delivery date is 16 April 2024 but not delivered and even it is not dispatched yet
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Mar 6, 2026
Complaint marked as Resolved 
Verified Support
Apr 14, 2025
Lenskart Customer Care's response
We apologize for the inconvenience caused. Please share with us the exact order id or you may contact us at[protected] and our team will assist you accordingly.
 
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