[Resolved] Lenskart — Not giving exchange

[Resolved] Lenskart — Not giving exchange

P Pijush86 May 2, 2021

I ordered a specs from lenskart at 18/04/2021. The frame was not fitting well. So I went for exchange. After getting the product lenskart no giving me exchange link. I contacted customer service they told me it's not possible. Order ID is [protected] Was this information helpful? No (0) Yes (2)
May 17, 2021 Complaint marked as Resolved Replacement received. Lenskart customer support has been notified about the posted complaint. Verified Support May 07, 2021 Lenskart Customer Care's response Hi there! We will definitely help you in this matter. We are currently reviewing your account information and be assured we will try our best to answer all your questions. Will be contacting you within the next 24-48 hours. Thank you. Verified Support Jun 28, 2021 Lenskart Customer Care's response Hi there! We would like to inform you that the replacement order has been delivered and hope you are satisfied with the product. Thank you for choosing us for your purchase. We sincerely hope you enjoy this product and consider us in the future as well.
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