[Resolved]  Lenskart — Order showing delivered but still not received

Address: Amrita Vishwa Vidyapeetham

I have ordered a specs at a local store at home town so i kept the order address as my clg so it was shown it will be delivered by 12th so i got a msg like it had been delivered with no number or no call from the delivery person so how can i receive the order and i need to give them the otp to make it delivered without sharing those things how can they keep it delivered i have asked everywhere in my clg but no order was received i cant even contact the person
Was this information helpful?
No (0)
Yes (0)
Feb 11, 2026
Complaint marked as Resolved 
Verified Support
Apr 14, 2025
Lenskart Customer Care's response
We apologize for the inconvenience caused. Please share with us the exact order id or you may contact us at[protected] and our team will assist you accordingly.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1687
    Pending
    150
    Resolved
    1341
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information