[Resolved]  Lenskart — Order stuck at "preparing for dispatch"

I have ordered two sunglasses on 5th may and both are supposed to delivered by 13th may. one of them is delivered and another one is "preparing for dispatch" for last 9 days, I have contacted chat support and asked for the status and a expected date for delivery but they are unable to give me one.
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Jun 17, 2022
Complaint marked as Resolved 
Verified Support
May 16, 2022
Lenskart Customer Care's response
Hi Sebak, please note that we are working on the issue raised by you. Kindly bear with us and allow some time. Solicit your patience
 
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