[Resolved] Lenskart — product is out of stock after payment, but delivery date still showing. | |||
I had placed an order in the aditya mall, indirapuram branch of lenskart, they didn’t have the product in their store so they placed an online order. And they told me that orders can be placed only for prepaid orders. Now after 7-8 hours after i have placed the order it is showing that the product is ‘stocked out’ then why did they even bother to place the order... For which i have already paid. Its also showing that the product will be delivered before 20 july 2019. My phone no [protected] Order ref no. [protected] Was this information helpful? | |||
Jul 24, 2019 Complaint marked as Resolved Aa told by an executive of lenskart, the term ‘STOCKED OUT’ means that it has left the warehouse and is under processing. Lenskart customer support has been notified about the posted complaint. Verified Support Jul 18, 2019 Lenskart Customer Care's response Hi Simran, We would like to inform you that the Term Stocked Out is used when your product gets out from the warehouse and comes into the fitting stage. We will get back to you shortly to discuss further about your concern.
Verified Support Jul 23, 2019 Lenskart Customer Care's response Dear Simran! As checked with the store, you have successfully collected the order from there and we also tried calling to multiple times regarding the feedback of the product, however, couldn't connect. Please feel free to write us back in case of any further assistance required.
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Lenskart is fraud company. They cheat you in the name of brand and quality. I am narrating my case here so that atleast you will not suffer the way I did.