Lenskart — Pure scammers - fake brand

I have ordered 2 glasses from Lenskart. Tbh the executive from Lenskart keep on calling & texting me always and trying to push me to order from them, they’ll literally irritate you and insist you to buy from them anyway. I ordered 2 eyeglasses which costs me 2766/- INR. I ordered them on 13th sep and received them on 17th sep. i found that i gad received 2 empty boxes without any glasses! I immediately reached out to them asking for help they assured me I’ll get a replacement or refund. Today (20th sep) they called me up saying “the complaint you raised is fake” and they told me they had send the package. I asked them to check their cctv & and they answered they did. I asked them to send me the footage - but they replied, they can’t share it. Scamming or looting us doesn’t make you a genuine or a good brand!!! Return me my money or send me my glasses