[Resolved] LG Electronics — Dented/damaged double door refrigerated | |||
I have been using lg products since last more than 10 years. Recently, i have replaced my old lg washing machine and refrigerator and purchased new lg washing machine and double door lg refrigerator (Model no. Gl-1292rpzl/2016 type frost free volume 260 ltrs) on 25th august, 2016 from sargam electronics a-3/183, paschim vihar, new delhi 110063 india phone:[protected]. On 1.9.2016 evening i noticed that on upper door (Ice chamber) a sticker of 10 years compressor warranty has been affixed on a damaged/dented portion (Right hand side corner). The sticker has been affixed very smartly that this could not be noticed at the time of installation. It was very harsh for me to understand.in this regard i know that they will start blame game for making responsible to each other i. E. Manufacturer and seller. I never appreciate such practices. Rather, in view of long relation with your company and high goodwill, i am feeling comfortable in approaching you for replacement of said refrigerator on urgent basis. With regards (Inderjeet) Mobile no.[protected] House no. 627, pocket-i Paschim puri New delhi 110063 India Was this information helpful? | |||
Oct 6, 2016 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Sep 05, 2016 LG Electronics Customer Care's response Hi Inderjeet We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly. Regards, LG Customer Support Team | |||
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