[Resolved] LG Electronics — huge delay in sorting out the issue

Jo12

from Ludhiana, Punjab

Address:

Gurdaspur, Punjab, 143521

Its regarding lg fridge, the issue was reported on 6/11/18 and the fridge needed a part and we were told that it will take couple of days. We have been ringing every single day to request for the engineer visit or even to contact us but there is no answer so far. We have been reassured every time we phoned that it will be sorted but so far nothing happened. We have zero satisfaction so far and do not recommend lg fridge to anyone.

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Dec 18, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

LG Electronics Customer Care's response Dear Customer (Jo12),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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Comments

PG Sharma

from Chennai, Tamil Nadu

Iam using lg mobiles some years .5.6.7 now 8 oreo .upgrade to 9 is my request.untill few years avoiding costumers.your service centers empty every time .lg not replying.all other mobile companies freely upgrade their new versions .
Expect upgrade my orio to 9 version today
[protected]
[protected]@gmail.com
Govindsharma
Thanks

PG Sharma's reply, Nov 6, 2018

Lg orio not upgrade lg to next version.your service station seen in net at trissur kerala india .but no service doing them .rarely opened it its 10 miles far .unwanted upgrades is comming .use full software upgrade nil.my point this only .2 in google play store available unwanted apps .all Android apps seeing my privacy leakage .i find out it through india mobile safety app.i avoiding such apps

PG Sharma's reply, Nov 6, 2018

Abovementioned