[Resolved]  LG Electronics — Lg dishwasher d1452wf - no response to service complaint. money spent issue not resolved

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New Delhi, Delhi, 560038

We have purchased an lg dishwasher d1452wf on 13 oct 2013 given the events that have happened after, i am sure a defective model has been sold to me. i want lg to take responsibility and do a buy back of this model. this is the first lg product i purchased, and now i am wondering why i purchased it.

In the first two years itself (under two year amc) one ancilliary motor had to be replaced. salt container had to be replaced as sensor stopped working. and there were a few other issues. mr krishna (mobile no [protected]) attended during those times. i did not renew amc, which was my big mistake given the history of the product.

Since last two months, i am facing another issue. “ne” error. plus the mcb was tripping once we started the dishwasher. mr sukumar (mobile no [protected]) came. tried fix. did not work. took the machine to service center (rna[protected]. paid rs. 3100 for parts and service. machine came back. problem continued. tripping and ne error. machine taken back to service center (rna[protected]. paid rs. 1300 for parts and labour. machine came back. problem continued. well, does not trip now but ne error continues. have been lodged complaint again (rna[protected]. however no one is willing to come. i understand mr. jagdeesh ([protected]) is service manager from lg in bangalore or in my area. spoke to him. he said he will send someone. since then no one has come and he does not take my call anymore.

Complaint satisfaction rate on this site shows as 13% so not confident on it. now tell me, what do i do?