[Resolved]  LG Electronics — LG inverter split AC

Address:Bangalore, Karnataka, 560041
Website:www.lg.com/in

I placed an order for lg split ac from snap deal. We then contacted lg customer care for installation. Following the installation, the gas leaked and ac stopped working. Lg now claims that installation was done by unauthorized technician and is refusing to resolve the issue. Either lg customer care is selling new customer data to unauthorized service center or lg has pathetic after sales service.
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Mar 9, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2017
LG Electronics Customer Care's response
Dear Sir ( Karthik Mekala ),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
Complaint comments 

Comments

Dear sir/mam,
my AC model no LSN5NR3FF6.AM76UDM is not cooling properly.please send service engineer for repair.as soon as possible
thank you
LG Electronics Customer Care's response, Feb 7, 2017
Verified Support
Dear Customer (HLM India Pvt Ltd),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India

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