LG Electronics — LG MOBILE WARRANTY COMPLAINT

Address:

Hyderabad, Andhra Pradesh

I HAVE PURCHASED LG L70 ON 19/10/2014 IN MOBILE SHOWROOM, HYDERABAD. AFTER 7 MONTHS MOTHER BOARD COMPLAINT HAS ARISED. I HAVE APPROACHED LG ELECTRONICS AUTHORISED MOBILE SERVICE CENTRE( SRI DHATRE MOBILES) DIMOND TOWERS, SHOP NO 13, 14. OPP.MANJU THEATRE, SECUNDERABAD.) ON 03/06/2015.AUTHORISED DEALER TOLD THAT MOTHER BOARDS ARE OUT OF STOCK. SO COME WITHIN 2 DAYS. I HAVE CALLED PLENTY OF TIMES BUT HIS ANSWER WAS SAME. I HAVE FED UP WITH HIS ANSWERS AND CALLED CUSTOMER CARE ([protected]) ON 11/06/2015. HE RESPONDED HUMBLY WITHIN 24 HOURS, ONE CALL WILL COME TO YOUR MOBILE, PLEASE PROVIDE ALL THE DETAILS. BUT I DINT GET CALL. AGAIN I CONTACTED CUSTOMER CARE, HE AGAIN HUMBLY RESPONDED THAT WITHIN 2 HOURS YOU WILL GET A CALL. BUT 3 DAYS HAD GONE. STILL I DINT GET ANY CALL. BASICALLY I LOVE LG PRODUCTS. I BOUGHT TV, FRDIGE etc., BUT MOBILE PHONE IS DISAPPOINTING ME A LOT. PLEASE RECTIFY MY PROBLEM AS EARLY AS POSSIBLE. THAT AUTHORISED DEALER IS VERY BAD. PLEASE RESPOND TO MY COMPLAINT. MY EMAIL : [protected]@gmail.com. PHONE NUM: [protected].