LG Electronics — Lg tv warranty (rna[protected]

Address:411014

Hi,
This is rahul waghmode and have an concerns about the technicians about their feedback and their work.
I have been gifted one lg tv with model 32lf513a-tc in marriage and has bought in the month of december 2015 from beed (Maharashtra) city apprx 300km far way but within 6 months tv's screen started to show some fishy/blur white lines for which i have raise complaint where techinician came & verified and said some part has failed we need to order part you send me your tv reciept on whatsapp then after i have waited for 2days where no response they said your receipt is not valid as it don't have vat number!!! I'm shocked as every other television brands only see the purchase date along with tv warranty card now thi to resolve any issues thats it and other vat no. Related issues they should not bother about. I'm surprise about their word that you must have vat no. On receipt then & then we can proceed further for your problem.
And about closing this issue with strange feedback "not an valide receipt and fishy receipt image" how come?? As anyone can easily read it.

Now it's been almost three weeks it's been pending!! I think atleast anyone of you could help me on this or else i have no choice to go with other brand as our entire family have only lg brands at their homes.

People to whom i talked
Techinician - raosaheb avhad - [protected]
Manager - [protected]


Regards,
Rahul w
+91-[protected]
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LG Electronics customer support has been notified about the posted complaint.
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Hi Rahul

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
I have got the call & email by saying we can't replace your TV but we can refund your amount and said go to nearest ICICI ATM - corporate funding to receive amount then put transaction id...
so wanted to ask you does LG does such things ??
eagerly waiting for your reply.

~Rahul W
+91-[protected]

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