| Address: | Thane, Maharashtra, 421306 |
Dear sir or madam,
I have purchased a lg water purifier from shubham electronics ghatkopar, mumbai-400086
Bill no.1125
Bill date. 06/05/2017
Model no. Waw35rw2rp
Serial no.610npmh000587
My equipment in warranty i was renew my amc period and purifier is not working from last 8 days and i call back in customer care but no one given the response we not able to drink water. I my home 2 adult and 1 child. We are drink bore-well water and that water is dangerous to our heath so that why we are purchasing the lg water purifier.
Mr. Shahbaz khan service engineer come twise for repairing but he doesn't understand the problem and problem was same.
Service form lg service centre is very very poor.
Though other products are available in the market for 12k average we have spent 26.5k because of faith what we have it on lg products.
I request you to consider my request to replace ro filter on free of cost since it was a problem due to solenoid valve.
I request you to consider the ground reality and do the justice.
Regards,
Jayshing shinde
C-307, sai ashray phase -1, adivali dhokali
Hajimalang road, kalyan east, 421306
Mobile no.[protected]
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I am Prakash Manubhai Makwana
Residential address is
41 Gajanan Residency
Near Shivnagar Society behind indian overseas bank manjipura road nadiad
387001
I purchased my house in may 2020
I have purchased the LG RO water purifier
From Sanket India on 12 June 2020 as per the rules the LG purifier delivered On my house and installed by LG engineer at that time they check all the necessary TDS and force of water.
But within 15 days o[censored]se The time for filling the Tank is increasing and filter not working properly .
Than this types of problems are occured many times so I talk this matter the LG service team and management also for proper solution that I permanent solution.
But as the LG manger said that there's is problem in water so the problem is that so I said that to return LG RO unit and return me the legible amount of money.as I have only used it 1 and half months.but they denied and blame me that your water is problem.
But after inspection of my society I have found that one couple also have the problem such in LG water purifier delivered and installed one year ago in same my society we have commen water bore.
So if LG services have the reference of such information year ago in my society they have to inform me to not buy LG water purifier because they also have complaint against LG water purifier for such problems
Now LG management not to understand and refused to return my money and we are suffering for water since 2 months so what is the solution permanent suggest me please