[Resolved]  LG Electronics — Poor service, non cooperative service center, pune

Address:Pune, Maharashtra, 411041

Hello,

Its been more than 4 days since i lodged complaint. Technician is not capable to identify and solve issue. After first visit he vanished and supervisor named mr. Thakare is not able to handle / manage his team. He gives false hopes and harass customers. I faced exactly same problem in august with my refrigerator and it took more than 8 days for lg service center, pune to resolve the case. If they really identified the issue and solved the problem how it occurred again and technician is not able to answer. Theie toll free assistance is completely helpless for consumers. They can only give you numbers which will be never get answered.

With inferior products, lg also has poor after sales service.

Rna[protected]

-
Kaushik markale
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Nov 19, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
LG Electronics Customer Care's response
Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

Comments

Its been more than 3 days since i lodged complaint RNA[protected] There toll free assistance is completely helpless for consumers. They can only give you numbers which will be never get answered, i got [protected] but no one pick the call so on second day i again call to call center she gave me [protected] this mob no, the worst thing is that this person refuse to solve complaint and provide me [protected] this no. I am calling on this no since morning but no one came and solve my complaint. LG is a good brand but the pathetic service has made me to think whether I made the right choice buying an Lg product. Hope today itself someone solve this complaint on urgent basis.

Prakash sapkale
[protected]

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