[Resolved] LG Electronics — Regarding poor service from service centre.

kesarsugar

from Moradabad, Uttar Pradesh

Address:

Bareilly, Uttar Pradesh

Sent: 31 August 2016 16:16
To: 'lge.[protected]@gmail.com'

Subject: Reg. my complaint no-RNA[protected] for micro oven

Dear Sir /madam,
This complaint, dated 6th August is regarding my microwave oven. After complaint service engineer from Bareilly came within two days and after inspection he decided to take faulty part at service centre for repair but sorry to say that still my microwave oven is out of order & no communication from service canter about the present status.
I am a customer using different products of LG like ac, microwave, automatic Washing machine, etc.
Regarding this I have already book complaint through mail also in your customer care service but till today I have not received any reply from your end.
Hope I will get best service & quick response from LG, to maintain my faith with LG.
Regards
Anil Verma

After that I send two reminder but not received any reply.

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Oct 26, 2016

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

LG Electronics Customer Care's response Hi Anil

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team