[Resolved]  LG Electronics — Service providers damaged my nexus 5x during its service in the lg service center.

Address:Udaipur, Rajasthan, 313002

I purchased my nexus 5x from amazon in the early days of the product launch in november of 2015. Past 15 days the phone suddenly stopped working and switches off automatically just after booting. I took the phone to the lg service center at rishabh telecom, indraprasth complex, delhi-gate, udaipur. After two days of service, they returned my mobile and said that the motherboard needs to be replaced and your phone is out of warranty due to water damage. I am pretty sure that not even a single drop of water spilled on my mobile from my side. The worst part is they broke the mobile's nonremovable back. I request you to suggest me a reliable way to repair my phone. Please take strict action against this service center.
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Oct 10, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
LG Electronics Customer Care's response
Hi Devesh

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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Power is coming but the initial color screen is not appearing when the 'on' button of remote control is pressed.

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