[Resolved] LG Electronics — Split ac 1 ton | |||
Dear Sir, Writing this letter to you for justice as on dated 30of April 2013 i had bought LG ac LSA 3MP3M one ton ac form MADHU ELECTRONICS at Gulmohar status, samarth nagar bus stop, next to business bank, Nasik 7. Phone number [protected]. With invoice number 15696 at price of rupees 26800. Sir the product was running good for few months and as it was in one year warranty. After 9 months it has stop giving cooling. So i called Madhu electronics and mr Gaurav [protected] who was in charge at that time attended and checked. Found gas leakage issue and he said it must be installation mistake. So i have to pay for gas i.e. 1100 rupees to get it refilled. Which i paid in cash. As the machine worked properly for 8 months and the warranty to the machine was over. I had to file complain again to your respective call centre and registered my complain no. RNA[protected] on dated 28 April 2015 .We again found same mistake and again I was asked to pay rupees 1100 which i paid in cash, this time the in charge was mr kishor [protected] which I did as my warranty period had expired And the machine worked properly for 2 months I filed complain again to your respective call centre and registered my complain no. RNA[protected]. Now this time it Mr Tapan [protected] who is handling my case. Sir I trusted your brand do I have to pay again and again. Please take immediate step by interfering in this matter as I feel I have been cheated by selecting your brand. I hope you will take immediate step and I don’t have to pay any further in future. Yours faithfully, Ashok singh 12 deema apartment Dsouza colony College road Nasik 422005 [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. | |||
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LG Customer Support Team