[Resolved]  LG Electronics — tv service delayed

Address:

682021

I am an owner of lg led 42lb527610# 31200 bought on may 27 2014 from bismi appliances kaloor kochi. On 8 october 2018, my tv set suddenly refused to get switched on. I changed the batteries of the tv remote as a first measure. I then registered on line and received rnp [protected] on my mobile. There was not much action taken on this complaint. I had spoken to lg tv service centre edapally who informed me that they had no stock of remote control for my model and promised to procure one for me. Meanwhile, i took the remote to an lg tv showroom and found that there was nothing wrong with the remote.
However, sun direct cable connection guys came in to change the parts that had been damaged due to lightning on the previous day therefore by 9/10 the tv started working.
Today ie. 19/10 the tv has switched off again. The remote control sensor and power indicator do not work. When the plug is switched on the red light glows temporarily. I request you to advise me on further action on my cell [protected].
Renee mary jetto