[Resolved] LG Electronics — washing machine front loaded | |||||
We have purchased a lg washing machine front loaded in 2 nd aug 2012. On this lg company has given the warranty for 10 years for motor now our washing machine motor is in problem and the company nit ready to replace because you did the machine repair with third party.in our house huge rats are there and the rats went inside and cut the wires and faced problem in wiring. We did the wiring with the local person who said by the name is techno service who is lg service center and they didi only wiring after running washing machine successful for 2 months we had a problem with machine is not working we lodged a service request and the person who has visited didn't touched the machine and taken photo copy of wiring and went now the lg team smartly escaping to replace motor need a justice on this the service request number is your service request rnp[protected] is closed. (Reason : already repair by not lg center) & charge collected rs 0/-, for further assistance call lg on[protected] Many people called from [protected] and every time they use to say we will send the service engineer but till now no one has come and more over i have received call from them stating without discussing the major problem they closed request Was this information helpful? | |||||
Oct 26, 2018 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 LG Electronics Customer Care's response Dear Customer (umeshkandula.[protected]@gmail.com), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |||||
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