[Resolved] LG Electronics — Worst & Pathetic product and services - Fraud Customer service

vijisj

from Delhi, Delhi

Address:	Bangalore, Karnataka, 560093
Website:	Lg.com

Fraud Company LG - I would strongly recommend people please do not buy LG refrigerator as the product is worst... And customer service is an ----- they don't bother for any customer they will direct you to some manager and those managers will not bother for any help and ignore your calls & SMS am cheated fraud company...I will publish the same in media very soon...

I will for sure spread your services to all the sites and also get the same add published in the newspaper...
Worst Managers : Jagadish-[protected] - Does not know what is professionalism he is not aware how to talk to the customers and he has sent 3 untrained executives... Guess he himself does not anything and how will he measure the quality of his executives...
Even contacted head supervisor - Rajkumar – [protected] still no use he also don't bother to revert as he expects we should follow up with him...

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May 10, 2017

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Feb 19, 2017

Updated by vijisj Nothing helped us further with the complain no action taken

Verified Support

Feb 21, 2017

LG Electronics Customer Care's response Dear Customer (vijisj),

we regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India

Feb 23, 2017

Updated by vijisj Its totally fraud company, Executives visited yesterday night and now they are telling new problem that they need to replace the gas pipe... Why should we go for repair when its brand new fridge..Am lodging a police complaint today if I do not get the refund with in 3pm... get ready to face the consequences... Jagadish, Rajkumar, Manjunath, Sukmar & Alaudin are the guys am going to file...

Feb 23, 2017

Updated by vijisj You can get in touch with me [protected]

Feb 24, 2017

Updated by vijisj No one has bothered to call back..

Feb 25, 2017

Updated by vijisj No reply yet

Feb 27, 2017

Updated by vijisj No further update from your team yet

Feb 28, 2017

Updated by vijisj Got a call from LG customer care for replacement... after that no follow up

Mar 02, 2017

Updated by vijisj 3 people called from different department and said that I will get replacement and now they are calling and telling that replacement is not possible...
Fraud company I will file case

Mar 15, 2017

Updated by vijisj No action yet