[Resolved]  LG India Ltd — No response from LG Service Centre

Address:Bharuch, Gujarat

I registered a complaint (Complaint No. RNA[protected] on LG Service Centre regarding my LCD TV. After 5 days of registering my complain a technician visited to my home. He told me that a part of it needs to be repaired for which I confirmed him to do so. Since then I have tried more than hundred times (in last 15 days) to contact that technician/local customer care but neither that technician nor local LG customer care (Bharuch Branch, Gujarat) is picking my phone. I have made more than 10 calls to LG Customer care and they just assure me that you will receive a call from us within 24 hours, but till date I have not received any call. I am very much disappointed with the behaviour which I am facing from LG personnel in since last 20 days. Being a part of a renowned PSU, now I am suggesting all my colleagues not to purchase any LG product, even in official procurement I am totally against LG products. Now I planning to raise this issue on "Pahredaar" of CNBC AWAAZ, may be with the help of this my complain may get resolved. (Complaint No. RNA[protected] Complaint Registered on: 20.08.2014 email: [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Ashu,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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