LG — Refrigerator complaint on 21st january but still not resolved

Address:Kolkata, West Bengal

I Shruti Bajaj lodged the complaint regarding my LG bios regerigertor on 21st january complaint no. being RNA[protected] the personal came on 22nd and said that within a week the part will come and the referigartor will work properly but till date no information about the part also every time I call the customer care they say that they will inform me within 24 hrs. but of no response.So at last I am approaching you for your help that what to do shall I wait or buy a new referigertor. My contact no is [protected] and from westbengal, kolkata
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Dear Shruti,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,

LG Customer Support Team
same is happening with me is it solved for you? if so how many days it took for part to come?

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