Comments
From: complaints
Sent: 17 August 2020 21:15
To: '[protected]@gmail.com'
Subject: Liberty General Insurance Complaint Reference Number LI[protected]
Dear Customer,
We write with reference to your complaint registered on Consumer Forum.
At the outset please accept our sincere apologies in this matter.
We acknowledge the receipt of your complaint. Your complaint no. LI[protected] has been registered with us.
We wish to inform you that our executive Sneha Pardeshi has been assigned to resolve your grievance. She will ensure that the resolution is communicated to you within 7 working days from the date of receipt of your complaint.
For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you.
For our detailed grievance redressal policy kindly refer to the below link:
https://www.libertyinsurance.in/customer-support/grievance-redressal.html
Thank you for your association with Liberty General Insurance. We service your insurance needs with complete responsibility.
Yours Sincerely,
Customer Service Team
Liberty General Insurance
Know more about us: https://www.libertyinsurance.in/
Sent: 17 August 2020 21:15
To: '[protected]@gmail.com'
Subject: Liberty General Insurance Complaint Reference Number LI[protected]
Dear Customer,
We write with reference to your complaint registered on Consumer Forum.
At the outset please accept our sincere apologies in this matter.
We acknowledge the receipt of your complaint. Your complaint no. LI[protected] has been registered with us.
We wish to inform you that our executive Sneha Pardeshi has been assigned to resolve your grievance. She will ensure that the resolution is communicated to you within 7 working days from the date of receipt of your complaint.
For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you.
For our detailed grievance redressal policy kindly refer to the below link:
https://www.libertyinsurance.in/customer-support/grievance-redressal.html
Thank you for your association with Liberty General Insurance. We service your insurance needs with complete responsibility.
Yours Sincerely,
Customer Service Team
Liberty General Insurance
Know more about us: https://www.libertyinsurance.in/
i already mailed on[protected] Service Request number LI[protected] and i got a reply from ur office on 20-jan-2020...u replied me that no claim bonus falsification letter for my policy number 201140030118700151800000 has been issued on 9-oct-2019.the same falsification letter was received by me via reg post on jan 2020.this letter has been raised by the company only after i had registered the claim.when i contacted your local branch at trivandrum they had informed me that even if i pay NCB premium claim settlement by the company will be denied..
claim has been rejected by the company after the company has given the work permission.
claim has been rejected by the company after the company has given the work permission.
From: complaints
Sent: 19 August 2020 19:42
To: '[protected]@gmail.com'
Subject: RE: Liberty General Insurance Complaint Reference Number LI[protected]
Dear Customer,
We write with reference to your complaint registered on Consumer Forum.
In this regards, we understand that you have filed a complaint before the Consumer Forum and the matter is sub judice.
In the unlikely event that you are not completely satisfied with the resolution, kindly refer the below link for our detailed grievance redressal policy:
https://www.libertyinsurance.in/customer-support/grievance-redressal.html
We shall consider the complaint as closed, if we do not receive a response within eight weeks from the date of this e-mail.
For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you.
In efforts to improve our services, we would appreciate if you would take a moment to complete the feedback form by clicking on the link below:
https://www.libertyinsurance.in/customer-support/customer-feedback.html
Thank you for your association with Liberty General Insurance. We serve your insurance needs with complete responsibility.
Yours sincerely,
Sneha Pardeshi
Customer Care Team
Liberty General Insurance
Know more about us: https://www.libertyinsurance.in/
From: complaints
Sent: 17 August 2020 21:15
To: '[protected]@gmail.com'
Subject: Liberty General Insurance Complaint Reference Number LI[protected]
Dear Customer,
We write with reference to your complaint registered on Consumer Forum.
At the outset please accept our sincere apologies in this matter.
We acknowledge the receipt of your complaint. Your complaint no. LI[protected] has been registered with us.
We wish to inform you that our executive Sneha Pardeshi has been assigned to resolve your grievance. She will ensure that the resolution is communicated to you within 7 working days from the date of receipt of your complaint.
For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you.
For our detailed grievance redressal policy kindly refer to the below link:
https://www.libertyinsurance.in/customer-support/grievance-redressal.html
Thank you for your association with Liberty General Insurance. We service your insurance needs with complete responsibility.
Yours Sincerely,
Customer Service Team
Liberty General Insurance
Know more about us: https://www.libertyinsurance.in/
Sent: 19 August 2020 19:42
To: '[protected]@gmail.com'
Subject: RE: Liberty General Insurance Complaint Reference Number LI[protected]
Dear Customer,
We write with reference to your complaint registered on Consumer Forum.
In this regards, we understand that you have filed a complaint before the Consumer Forum and the matter is sub judice.
In the unlikely event that you are not completely satisfied with the resolution, kindly refer the below link for our detailed grievance redressal policy:
https://www.libertyinsurance.in/customer-support/grievance-redressal.html
We shall consider the complaint as closed, if we do not receive a response within eight weeks from the date of this e-mail.
For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you.
In efforts to improve our services, we would appreciate if you would take a moment to complete the feedback form by clicking on the link below:
https://www.libertyinsurance.in/customer-support/customer-feedback.html
Thank you for your association with Liberty General Insurance. We serve your insurance needs with complete responsibility.
Yours sincerely,
Sneha Pardeshi
Customer Care Team
Liberty General Insurance
Know more about us: https://www.libertyinsurance.in/
From: complaints
Sent: 17 August 2020 21:15
To: '[protected]@gmail.com'
Subject: Liberty General Insurance Complaint Reference Number LI[protected]
Dear Customer,
We write with reference to your complaint registered on Consumer Forum.
At the outset please accept our sincere apologies in this matter.
We acknowledge the receipt of your complaint. Your complaint no. LI[protected] has been registered with us.
We wish to inform you that our executive Sneha Pardeshi has been assigned to resolve your grievance. She will ensure that the resolution is communicated to you within 7 working days from the date of receipt of your complaint.
For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you.
For our detailed grievance redressal policy kindly refer to the below link:
https://www.libertyinsurance.in/customer-support/grievance-redressal.html
Thank you for your association with Liberty General Insurance. We service your insurance needs with complete responsibility.
Yours Sincerely,
Customer Service Team
Liberty General Insurance
Know more about us: https://www.libertyinsurance.in/
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+91 79 6190 1313 [Ahmedabad]
+91 14 1236 8845 [Jaipur]
+91 70 8604 3771 [Guwahati]
10th Floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
Sent: 17 August 2020 21:15
To: '[protected]@gmail.com'
Subject: Liberty General Insurance Complaint Reference Number LI[protected]
Dear Customer,
We write with reference to your complaint registered on Consumer Forum.
At the outset please accept our sincere apologies in this matter.
We acknowledge the receipt of your complaint. Your complaint no. LI[protected] has been registered with us.
We wish to inform you that our executive Sneha Pardeshi has been assigned to resolve your grievance. She will ensure that the resolution is communicated to you within 7 working days from the date of receipt of your complaint.
For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you.
For our detailed grievance redressal policy kindly refer to the below link:
https://www.libertyinsurance.in/customer-support/grievance-redressal.html
Thank you for your association with Liberty General Insurance. We service your insurance needs with complete responsibility.
Yours Sincerely,
Customer Service Team
Liberty General Insurance
Know more about us: https://www.libertyinsurance.in/