[Resolved]  Liberty Videocon General Insurance — claim has been rejected

Address:Mumbai City, Maharashtra, 560036
Website:www.libertyinsurance.in

Recently i met with an accident and also i raised a claim for insurance. But i have just removed the damaged part from vehicle because it was in running condition to take it till workshop. Nandan came for survey. He did not checked the vehicle because it was dispensed. I requested him to check the damaged parts as well which was just next to vehicle. He ignored my words and asked to submit the documents and said that he has done the survey but cannot check the vehicle. But when i bought the vehicle, received the insurance documents. No where policy is mentioned. Then how will i know about this things. Now. I spoke with bharath (Manager). He apologized to me and said that insurance policy will be sending within few days. What is the use of sending policy after the claim got rejected. Along with this complaint, i will raise a complaint to consumer court and also everywhere else. Company name - liberty videocon. My number -[protected].
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Jul 22, 2018
Complaint marked as Resolved 
Liberty Videocon General Insurance customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2018
Liberty Videocon General Insurance Customer Care's response
Complaint has been registered vide Liberty General Insurance Company Complaint reference number LI[protected]
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Billal Hussain my problem is mobile number changeing my videocon id[protected]

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