Link Intime — Larsen & Toubro Infotech [L&t] Drafts/Procedure for Redemption Of Bonds 2011A Series

I am holding 20 L & T Infrastructure Bonds 2011 A Series due for redemption on 23.03.2021 _ Ref No : RE373261.
You was contacted at bonds.[protected]@linkintime.co.in for guidance & formats to forward PHYSICAL BOND to you.
Since Jan, 2021, I am following up with you but of no avail. Your reply is vague & as follows:
"Dear Investor,

This is an acknowledgement in response to your e-mail. Your request ID for reference is RE373261.

Due to COVID-19 epidemic and as per the state government’s directive, we are working with minimal resource and hence our response to your email query will be delayed. We will be back in full strength once the epidemic is contained.

If your query is regarding standard procedures / formats, you are requested to visit our website: https://linkintime.co.in/client-downloads.

We thank you for your understanding and co-operation.
Thanking You

Team Link Intime

( This is an automated response sent to all emails received at our end, do not respond to this acknowledgement )"

GRIEVANCE: Your website is not having any instruction/guidance/ Format for submitting BONDS in original, its endorsement for redemption & receiving proceeds of the redemption money of the above bonds. Therefore, you were requested to send an Account Payee physical cheque at my recorded address. Every time email is bounced back with a follow up by above mail.

It is requested that the you should take up the grievance at appropriate level for its resolution.

POSSIBLE RESOLUTION: MAIL ME PROCEDURE & FORWARDING TO BE SUBMITTED TO YOU FOR REDEMPTION OF BONDS.

Deepak Dang

[protected]@gmail, com

B-29 Ganga Nagar, Meerut

Mobile: [protected]