[Resolved]  Link Intime — mistake in processing 15h form submitted to link intime, newdelhi which resulted in tds.

Address:Link Intime, New Delhi.

I am rajan. S, had 500 shares of fresenius kabi oncology ltd. I have been asked to submit necessary documents including 15h for receiving payment towards capital reduction by the company. Soft copies were sent by email, and hard copies by speed post. All these were received by link intime india, delhi much before the deadline.
I have received the payment after deducting rs. 2190/ as tax @7.5%. I made an enquiry through email, since they did not reply i called them by phone. I was informed that they have received the 15h form and would inform me further by email. Then i received email reply stating that tax was deducted as 15h form submitted was incomplete.
I am a senior citizen and had submitted 15h form many times for deposits in bank, post office, govt of india etc. And not even a single time the submitted form was incomplete.
Link intime, delhi has applied tds ignoring my 15h form. Upon enquiry. They are now covering up by simply stating that 15h form was incomplete. They don't want to rectify their mistake, and arrange to refund the tax deducted amount.
I hereby request to take necessary action on the concerned official, and instruct them to refund the deducted amount.
Expecting remedial corrective action, thanks.
Rajan. S
[protected]
[protected]@yahoo.com
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Aug 20, 2020
Complaint marked as Resolved 
They have not resolved my complaint. They will never accept their mistake. I received a reply from them, which did not resolve the issue. I replied seeking some explanations, but no answer so far. Very bad, irresponsible attitude. They don't want to analyze and rectify.
Link Intime customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2020
Link Intime Customer Care's response
Dear Sir/Madam,

Greetings of the day to you!



This is with reference to your below mentioned email, please note that:

We have forwarded your query to the concerned team for necessary action. They will communicate you shortly.




We look forward to being of service to you again.



Regards,



TEAM LINK INTIME
Verified Support
Oct 09, 2020
Link Intime Customer Care's response
Dear Sir/Madam,

Greetings of the day to you!

This has reference to your complaint raised against deduction of tax on reduction of share capital amount.



In this regard we would like to again inform you that the Form 15H submitted by you was not properly filled.



Due to incomplete information in form 15 H, the said form 15H was not considered and accordingly, tax was deducted. This was already informed to you vide our earlier communication.



The company will issue TDS certificate to you (when due) after filing of due TDS return. You can claim credit of the tax deducted which will ultimately either adjusted with your other tax liability (if any) or will be refunded by Income tax authorities basis your refund claim under Income Tax Return for the Assessment year[protected]. It would be mandatory for you to file ITR for claiming the refund of WHT in case you have no income other than this on which TDS has deducted.

Regards,
Team Linkintime.
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