[Resolved] Livpure — about servicing and maintenance

dir56

from Surat, Gujarat

Jul 19, 2017

Address: Thane, Maharashtra, 401107

Hi,

My nams is dinesh ramteke i purchased my livpure touch 2000 plus 8.5 l ro + uv + uf water purifier (White & blue) in jan 2017 order# [protected]
Wednesday, may 18, 2016, i got call from livpure for service even though they promised me for regular 3 months servicing with no service charges for 1st year. But not getting any service from livpure i had called lot of time customer care but not getting any response from livpure.
Dinesh ramteke
[protected]
Mail id - [protected]@rediffmail.com

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Aug 27, 2017

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

LivPure Customer Care's response Dear Dinesh, we apologize for the inconvenience caused and thank you for sharing your contact details with us. We have taken note of your concern and are working on it. We shall get back to you on the same.

Regards,
Team Livpure