[Resolved]  Livpure — Beep sound in livpure Smart ro

Hi,

I am getting beep sound in livpure Smart RO.
My subscription is valid till SEPTEMBER 2020
EVEN after raising multiple request and posting on FB page and calling them again on customer support, I am not receiving any response

Kindly assist
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Aug 6, 2021
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2020
LivPure Customer Care's response
Hi Ritikatr, we apologise for the inconvenience you have experienced. Please share your registered contact number and we will reach out to you.

Regards,
Team Livpure
Jul 14, 2020
Updated by Ritikatr
[protected]
Verified Support
Jul 14, 2020
LivPure Customer Care's response
Hi Ritikatr, we have raised a service request JS-[protected] and it will be resolved within 3-4 working days.

Regards,
Team Livpure
Jul 14, 2020
Updated by Ritikatr
It's been already 3-4 days since I raised the complaint and no action has been taken yet
Verified Support
Jul 15, 2020
LivPure Customer Care's response
Hi Ritikatr, we have escalated it to our concerned team and they shall connect with you for further assistance.

Regards,
Team Livpure
Jul 17, 2020
Updated by Ritikatr
It's already been 3-4 days and no update from your side. Kindly uninstall the purifier as it is too much of an issue for me
Jul 20, 2020
Updated by Ritikatr
It's been so many days and yet no response
When you cant service your products why sell it.
Please uninstall the product or get it fixed
Verified Support
Jul 22, 2020
LivPure Customer Care's response
Dear Ritikatr, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
Complaint comments 

Comments

[protected]
LivPure Customer Care's response, Jul 14, 2020
Verified Support
Hi Ritikatr, we have raised a service request JS-20071403393965 and it will be resolved within 3-4 working days.

Regards,
Team Livpure
LivPure Customer Care's response, Jul 22, 2020
Verified Support
Dear Ritikatr, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure

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